freight classification specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Capable Freight Classification Specialist with significant background in Transportation over 28-year career. Diligently complete in-depth assessments to support all requirements with streamlined, logical systems. Decisive leader with strong project management skills and data-driven approach.


Have been Quarterly Leader Award recipient from ConWay/XPO logistics and have also been named Employee of the Month.

  • Organization and Time management
  • Written Communication
  • Relationship-Building
  • Verbal and written communication
  • Compassion
  • Clerical
  • Teambuilding
  • Collaboration
  • Reading comprehension
  • Troubleshooting
  • Self-motivated professional
  • Microsoft Office
  • Planning and Coordination
  • Data management
Work History
Freight Classification Specialist, 10/2010 - Current
Xpo Logistics Inc. Portland, TN,

Plan my work day by using several reports and planning screens to ensure an efficient word day to maximize my possibilities to recover revenue.

Re-classify Shipments so that the company is compensated properly for the freight we handle.

Freight Operations Supervisor, 06/1999 - 10/2010
Mclaren Health Care Essexville, MI,
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Courier, 04/1994 - 06/1999
Cleveland-Cliffs Inc. Sylacauga, AL,
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Picked up packages and made deliveries promptly.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Reported any suspected mechanical issues as quickly as possible.
  • Reported any issues found with delivery truck to next shift driver and shift lead.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Followed all company policies and procedures during shift.
  • Verified load against delivery ticket before beginning every shift.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Rigged trucks and secured cargo.
  • Loaded and unloaded trucks.
  • Prevented load shifting or damage by using bracing and strapping techniques.
Automotive Mechanic, 03/1993 - 09/1994
Midas Muffler City, STATE,
  • Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
  • Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
  • Completed computer-assigned vehicle alignments.
  • Test drove vehicles to determine problems and test repairs.
  • Changed vehicle oil and replaced filter.
  • Rotated and balanced tires for even wear.
  • Read and followed technical documentation to complete accurate repairs.
  • Measured depth of current tire tread and educated customers about dangers of low tread.
  • Procured, organized and managed parts inventories.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Changed, rotated and balanced tires.
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
  • Diagnosed malfunctions and developed effective resolutions with minimal oversight.
  • Wrote work orders and updated accounts in workshop computer.
  • Maintained cleanliness, safety and efficiency of garage.
High School Diploma: , Expected in 06/1991
Lansingburgh High School - Troy, NY
Status -
High School Diploma: , Expected in 06/1991
V.O.T.E.C. - ,
Status -

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Resume Overview

School Attended

  • Lansingburgh High School
  • V.O.T.E.C.

Job Titles Held:

  • Freight Classification Specialist
  • Freight Operations Supervisor
  • Courier
  • Automotive Mechanic


  • High School Diploma
  • High School Diploma

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