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Freight Broker Agent Resume Example

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FREIGHT BROKER AGENT
Summary

Organized Community Assistant coordinating multiple tasks to deliver seamless operations. Offering [Number] years in [Type] environments with proven success improving efficiency and effectiveness. Compassionate and empathetic with strong relationship-building and communication skills.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task] Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Skills
  • Diesel freight locomotives
  • Agent coordination
  • Injectable agent induction
  • Experienced buyers' agent
  • FreightData software expert
  • International freight management
  • Freight cost reporting
  • Freight operations
  • Freight bills preparation
  • Moving freight
  • Agent assistance
  • Freight costs
  • Expertise in [Freight]
Experience
04/2019 to Current
Freight Broker AgentAjjf inc － MCKINNEY, TX
  • Negotiated rates based on current market trends.
  • Quoted potential customers on the price of freight brokerage.
  • Double checked shipments and according to client orders.
  • Acted as a liaison between freight companies and shippers.
  • Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including [Task] and [Task].
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Completed [Type] project resulting in [Result].
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Recognized by management for providing exceptional customer service.
08/2017 to 04/2019
Dispatch SupervisorTrump transportation － Mckinney, Texas
  • Planned out driver routes ahead of time, which cut down on mileage and reduced costs by $[Number].
  • Mentored, trained and managed team of [Number] employees and offered insight and direction, helping boost overall performance.
  • Monitored attendance and productivity for employees by maintaining accurate and updated records.
  • Reviewed scope of each project to estimate number of man-hours required.
  • Quickly determined locations and needs of [Number] hourly callers to accurately send [Job title] or [Job title] for assistance.
  • Alerted [Job title] of road and weather hazards in real time to accomplish [Number] days without driver accidents.
  • Accurately and efficiently responded to over [Number] daily requests.
  • Scheduled and dispatched over [Number] daily roadside assistance calls based on caller locations and available employees.
  • Reviewed [Number] routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
  • Trained over [Number] employees on accurate triaging and dispatching procedures while personally handling [Number] daily calls.
  • Supervised driver dispatching, route planning and vehicle tracking for over [Number][Job title] drivers.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Reported delays, accidents, or other traffic and transportation situations.
  • Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Learned [Task] and [Task] to support office needs.
  • Delivered [Product or Service] to customer locations.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
04/2015 to 07/2017
Freight Broker AgentFrugal logistics － Los Banos, CA
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Completed [Type] project resulting in [Result].
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Collaborated with others to discuss new [Type] opportunities.
  • Collaborated in development of [Type] procedures.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including [Task] and [Task].
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Earned reputation for good attendance and hard work.
  • Delivered [Product or Service] to customer locations.
  • Learned [Task] and [Task] to support office needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
Education and Training
06/2002
Master of Science: Computer And Information SciencesAmerican Software Technologies － Queens, NY
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Resume Overview

Companies Worked For:

  • Ajjf inc
  • Trump transportation
  • Frugal logistics

School Attended

  • American Software Technologies

Job Titles Held:

  • Freight Broker Agent
  • Dispatch Supervisor

Degrees

  • Master of Science : Computer And Information Sciences

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