I have prior experience as an Academic Advisors Assistant, Debrief technician, aircraft maintainer and a food delivery driver. , I am passionate about positively impacting programs and helping participants by providing expert support. Well-organized and resourceful with detail-oriented and conscientious approach. Currently looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ambitious as well as anxious to obtain an entry-level position to help launch career while achieving personal goals.
Skills
Diagnosing problems
Intelligence gathering
Flexible & Adaptable
Tactical planning
Critical thinking
Task Prioritization
Multitasking and Time Management
Fast Learner
Work History
06/2020 to Current
Food Delivery DriverSheetz – Carlisle, PA,
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Coordinated work of team of drivers delivering across local area.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Immediately addressed problems with customers to promote speedy resolution.
Developed and maintained professional relations between customer, store personnel and company.
Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Verified orders prior to completing deliveries to avoid customer complaints.
07/2019 to 06/2020
Advisor AssistantVeterans Affairs – City, STATE,
Updated tracking system with [Type] information for program.
Answered and quickly redirected large volume of calls on central system.
Surpassed team goals by partnering with [Job title] and [Job title] to implement best practices and protocols.
Maintained clean reception area to promote positive, professional environment for clients.
Updated tracking spreadsheets with latest [Type] and [Type] information.
Composed and proofread memos, letters and reports to verify error-free communication.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Maintained daily reports and advised executive leaders in decision-making processes.
Transcribed and organized information to assist in preparing speeches and presentations.
Answered, responded to and transferred over [Number] daily phone calls on multi-line phone system.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Established administrative work procedures to track staff's daily tasks.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Volunteered to help with special projects of varying degrees of complexity.
10/2016 to 11/2017
Debrief TechnicianUnited States Air Force – City, STATE,
Integrated intelligence activities into other military operations, plans and programs.
Inspected and maintained [Type], [Type] and [Type] machinery and parts for [Type] operation.
Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
Prepared and delivered investigative reports and briefings.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Resolved problems, improved operations and provided exceptional service.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Received and processed stock into inventory management system.
Conducted and oversaw interrogations, briefings and debriefings.
Handled administrative requirements, maintained records and submitted operational reports.
Managed all aspects of administrative and personnel needs of ground supply operations.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
08/2014 to 11/2017
Tactical Aircraft MaintainerUnited States Air Force – City, STATE,
Cleaned and repaired aircraft components regularly.
Reviewed maintenance data to find trends and plan regular maintenance.
Lubricated shafts, bearings and gears to maintain optimal performance.
Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Supervised launch and recovery of aircraft on flight deck by communicating with [Job title] and [Action].
Assisted in recovering downed or damaged aircraft.
Collaborated with [Job title] to coordinate fitting and alignment of heavy parts.
Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Performed cost analysis for shop components and labor hours through [Action].
Diagnosed faults and developed resolution plans.
Removed components such as landing gear, engines and flight control.
Maintained, inspected, adjusted and packed aircrew flight equipment.
Obtained fuel and oil samples to check for contamination.
Inspected airframes to detect wear and other defects [Number] times per [Timeframe].
Performed flight line AFE preflight and postflight requirements.
Inspected all received aircraft parts to verify compliance with FAA regulations.
Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
Coordinated and distributed exposure and contamination control procedures.
Serviced electrical, pumps and air handling systems.
Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
Education
Expected in 07/2021
Associate of Science: Economics City College of San Francisco - San Francisco, CA GPA:
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