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Hardworking and reliable Employee with strong ability in Communication and Learning. Offering Manager experience, Willingness to learn and help others, also determination. Highly organized, proactive and punctual with team-oriented mentality.
- Willing to learn new things with required integrity and honesty
- Good with Managing time and employees
- Reliable worker, can come in whenever needed on time
- Sense of urgency due to working in fast paced environment
- Attention to detail
- Professional experience and knowledge on business
- Good energy and positivity
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- Hardworking and Responsible
- Late Shift Availability
- Decision Making
- Heavy Lifting
- Dedicated Team Player
- Vehicle Safety
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02/2020 to Current Food Delivery Driver Food Dudes Delivery – Sioux City, IA,
- Delivered fresh food to customers across local area.
- Recorded weekly hours and mileage for accurate payment.
- Trained new staff in food delivery, money handling and customer service processes.
- Maintained vehicle according to company and state safety requirements.
- Planned and followed efficient routes using physical maps and GPS applications.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
03/2018 to 01/2020 Automotive Service Writer Autosource Motors – Orlando, FL,
- Courteously greeted customers and assisted with initiating service requests.
- Provided time and cost estimates for proposed service to gain customer authorization.
- Scheduled repair work by assigning tasks to mechanics based on skills and availability.
- Created service order requests by documenting customer complaints and repair needs in work orders.
- Researched vehicle maintenance history to determine maintenance needs.
- Entered mechanics' time into system, communicated completed work to customers, and closed service work orders.
- Observed and managed repair time to accelerate return of vehicle to customer.
- Reduced vehicle repair time by checking parts inventory to confirm availability or order specific parts.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Consulted with customers regarding needs and addressed concerns.
02/2016 to 01/2018 General Manager Universal Weather And Aviation, Inc – West Palm Beach, FL,
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Tracked monthly sales to generate reports for business development planning.
- Forecasted financial outlook mitigating enterprise risk and compiling performance, productivity and customer satisfaction data.
- Trained employees on company procedures and worksite safety.
- Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
03/2008 to 06/2012 Security Guard Michels Corporation – Perrysburg, OH,
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Investigated reported incidents to protect company assets.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Supervised property entrances and exits and monitored employee safety.
- Managed employee access, security roles and permissions.
- Verified photo IDs and tickets to allow guests passage.
Expected in 06/2008 High School Diploma:
Benito Juarez - Chicago, IL,
GPA:
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