LiveCareer-Resume

food delivery driver resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I am a versatile employee in that I could apply any of my professional philosophies to either Food Delivery or Selling and Servicing Cruise Bookings.

My philosophies are:

  • ALWAYS treat your Customers like you would want to be treated.
  • ALWAYS Listen carefully to your Customers. The difference between an exhilarating cruise or one where they wish they'd never booked it is whether their agent listened to their preferences and went the extra mile to make their first cruise memorable.
  • ALWAYS deliver the sale on time as promised!
  • And Most Important- ALWAYS, ALWAYS, ALWAYS- Thank them for their business!
Skills
  • Delivery confirmations
  • Motor vehicle operation
  • Smartphone operation
  • Excellent sense of direction
  • Flexible
  • Always make use of my resources
  • Computer Proficient
  • Data management
  • Active listening skills
  • Proficient in "up-selling ancillary products and additional services.
Experience
05/2021 to Current Food Delivery Driver Eatstreet | Randolph, WI,
  • Delivered fresh food to customers across local area.
  • Collected tips from customers through hands-free electronic methods.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Recorded expenses and maintained receipts.
  • Applied defensive driving and safety techniques to prevent accidents.
09/2020 to Current Food Delivery Driver Eatstreet | Readfield, WI,
  • Delivered fresh food to customers across local area.
  • Collected tips from customers through hands-free electronic methods.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Recorded expenses and maintained receipts.
  • Applied defensive driving and safety techniques to prevent accidents.
10/2008 to 02/2009 Cruise Reservation and Customer Service Agent World Travel Holdings | City, STATE,

Cruise Reservation Agent Position (10/08-12/08):

  • Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Reviewed guest information and payment options, checking for accuracy and completeness.
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.
  • Suggested amenities suited to clients' needs.
  • Relayed information on availability, pricing and discounts to customers.
  • Verified guest information and payment options ensuring accuracy and completeness.
  • Managed high-volume of inbound and outbound customer calls.
  • Assisted customers in making payments on accounts and setting up payment plans.

Cruise Customer Service Agent Position (12/08-02/09):

  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Investigated and solved routine, complex and long-standing customer issues each day.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Reviewed account and service histories to identify trends and issues.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
Education and Training
Expected in to to | Business Communications Missouri State University, Springfield, MO, GPA:

Field of Study: Business Communications

Completed 36 credit hours with an Overall GPA of 2.84

Expected in to to | Government Social Work Pikes Peak Community College , Colorado Springs, CO, GPA:

Field of Study: Government Social Work

Completed 9 credit hours with an Overall GPA of 3.0

Expected in 06/1990 to to GED | Pikes Peak Community College, Colorado Springs, CO GPA:

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Resume Overview

School Attended

  • Missouri State University
  • Pikes Peak Community College
  • Pikes Peak Community College

Job Titles Held:

  • Food Delivery Driver
  • Food Delivery Driver
  • Cruise Reservation and Customer Service Agent

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • GED

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