food delivery driver resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dynamic Sales Representative with history of success servicing top-performing territories. Skilled in growing revenues by identifying and targeting customer needs and requirements – recommending key products and specials.
Skills
Cash handling accuracy
Merchandising knowledge
Customer- and service-oriented
Listening skills
Verbal/written communication
Documentation and recordkeeping
Reliable and punctual
Excellent communication skills
POS system operation
Reading comprehension skills
Product Sales
Cash register operation
Outgoing personality
Energetic self-starter
Team player mentality
Money handling
Sales expertise
Superb time management
Retail loss prevention
Experience
11/2021 to CurrentFood Delivery DriverFamily Ymca Of Greater Augusta | Aiken, SC,
Carried food in insulated bags to maintain hot or cold temperature.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Documented time of delivery to record completion of order.
Collected tips from customers through hands-free electronic methods.
Delivered fresh food to customers across local area.
Recorded weekly hours and mileage for accurate payment.
Communicated with restaurant staff to coordinate deliveries and obtain destination address.
Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Maintained vehicle according to company and state safety requirements.
Planned and followed efficient routes using physical maps and GPS applications.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Followed safety rules to keep clean driving record with no accidents or incidents.
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
01/2020 to 05/2021Sales AssociateAltar'd State | Las Vegas, NV,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Met merchandise processing standards and maintained organized and accessible work area.
Acted as initial contact in addressing customer concerns.
Coordinated activities with other departments to ensure quality customer service.
Built trusting relationships with customers by making personal connections.
Helped average of 10-20 customers per day by responding to inquiries and locating products.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Worked with fellow sales team members to achieve group targets.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Acted as point of contact for internal and external customers across departments.
01/2019 to 01/2020Food ServerHyatt Hotels Corp. | Munich, DE,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
Collaborated with host, bus person and cook to serve up food and beverage options.
Inventoried food supplies to determine needs and replenish stations.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Operated POS terminals to input orders, split bills and calculate totals.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Calculated accurate bill amounts and processed cash and credit card payments.
Restocked tables, wait staff areas and order staging areas.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Discussed dining menu information to aid in decision process for senior residents.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Increased sales of high margin menu items through effective upselling.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Refilled drinks at 5-7 tables throughout service areas, checking in with diners about specific needs.
Education and Training
Expected in 05/2016 to to High School Diploma | Hunters Lane High School, Nashville, TNGPA:
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