Food Delivery Driver Resume Example

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Professional Summary

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working efficiently, answering questions and skillfully handling payments. Knowledgeable about different restaurants' procedures and promotions and effective at handling concerns. Highly successful Delivery driver, effective at handling fast-paced work. Coordinates routes and delivery schedules to maximize efficiency and customer satisfaction. Delights customers consistently and brings in strong referrals and repeat business. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Work History
Family Ymca Of Greater Augusta - Food Delivery Driver
Aiken, SC, 05/2019 - Current
  • Secured food to prevent loss and maintain freshness during transport.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Fostered positive working relationships with regular customers.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Common Spirit - Delivery Driver
Fargo, ND, 01/2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Fostered positive working relationships with regular customers.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
Pitney Bowes - Shift Lead Manager
Whitestown, IN, 05/2009 - 10/2015
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Streamlined operations of multiple lines of business within organization.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Set overall vision and provided team leadership.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Completed after shift review reports to remind supervisors of completed work.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Measured team performance and reported metrics to leadership team members.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Anchor Construction II - Sub-Contractor
City, STATE, 02/1999 - 02/2009
  • Assessed engineering documentation to determine order of construction operations.
  • Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
  • Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives.
  • Managed day-to-day operations of consulting business.
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Ivy Tech Community College of Indiana Indianapolis, IN Expected in 01/2012 GED : - GPA :
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
  • Motor vehicle operation
  • Relationship building
  • GPS navigation
  • Phone orders
  • Delivery confirmations
  • Smartphone operation
  • Mobile payment technology
  • Equipment monitoring
  • Safety and compliance
  • Equipment operation
  • Vehicle inspections
  • Safe driver training
  • Map reading and navigation skills
  • Logistics knowledge
  • Order picking and processing

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Resume Overview

School Attended
  • Ivy Tech Community College of Indiana
Job Titles Held:
  • Food Delivery Driver
  • Delivery Driver
  • Shift Lead Manager
  • Sub-Contractor
  • GED