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food delivery driver resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Currently a rising freshman at George Mason University, majoring in computer science, while interested in learning and teaching other people about technology. Dedicated team member/sales associate with 4 years of experience. Honest Cashier, skilled at managing money, merchandising stock, and assisting customers with locating desired items. Excellent oral and written communication, prioritizing customers needs/orders listening, and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Customer Service
  • Excellent Communication
  • Customer Needs Assessment
  • Complaint Resolution
  • Verbal and Written Communication
  • Hardworking and Responsible
  • Order Verification
  • Dispute Mediation
  • Order Processing
  • Teamwork and Collaboration
  • Stockroom Upkeep
  • Store Opening and Closing
  • Problem-Solving
  • Product Recommendations
  • Team Player Mentality
  • Cash Register Operation
  • Friendly and Outgoing
Experience
06/2022 to Current
Food Delivery Driver Eatstreet West Brooklyn, IL,
  • Carried food in insulated bags to maintain hot or cold temperatures.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Documented time of delivery to record completion of order.
  • Collected tips from customers through hands-free electronic methods.
  • Recorded weekly hours and mileage for accurate payment.
  • Delivered fresh food to customers across local area.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Analyzed customer address to determine best route for timely delivery.
  • Maintained vehicle according to company and state safety requirements.
  • Planned and followed efficient routes using physical maps and GPS applications.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Went 390 days operating motor vehicles without accident.
06/2019 to 04/2021
Team Member Popeyes Charlotte, NC,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
05/2018 to 04/2019
Team Member Popeyes Gastonia, NC,
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Processed and retrieved customer special orders.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements.
Education and Training
Expected in to to
High School Diploma:
Justice High School - 3301 Peace Valley Ln, Falls Church, VA 22044,
GPA:

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Resume Overview

School Attended

  • Justice High School

Job Titles Held:

  • Food Delivery Driver
  • Team Member
  • Team Member

Degrees

  • High School Diploma

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