Hard-working, dedicated graduate student and employee oriented in achieving results. Highly motivated to join and be an intricate member of your team. Seeking a position to apply my hardworking and detail-oriented work ethic to your company needs. Areas of proficiency include the ability to work as a team or independently in all settings, maturity, disciplined, strong critical thinking skills, conflict resolution, and ability to manage time and meet deadlines.
Skills
Pallet jack and hand truck operation
Local routes understanding
Courteous and polite demeanor
Customer Service
Exceptional written and verbal communication skills
Route management
Skilled forklift operator
Dependable and reliable
Responsible driver
Time management skills
Defensive Driving
Trace evidence recovery
Hazardous evidence handling
PPE use
Working collaboratively
Photographic evidence collection
Evidence collection and preservation
Experience
06/2019 to Current
Delivery DriverFurniture Row – Harker Heights, TX,
Consistently meeting monthly criterion of completion rate, acceptance rate, customer rating, and on-time or early deliveries.
Sufficiently navigating the app to ensure accuracy of orders and timely deliveries.
Maintaining a safe driving record for over 2 years since joining in June 2019.
Confirming with merchant to ensure accuracy of orders to deliver the correct order and its contents.
Communicating with clients via text or phone call when there is a item discrepancy and confirming replacements or refunds.
Communicating with Dasher support to find a resolution to an order cancelation, refunds, restaurant closure or other issues.
Deliver excellent customer service and courteousness to clients.
02/2016 to 03/2018
Fleet Service ClerkThe Hertz Corporation – Folsom, CA,
Safely and efficiently marshalled, serviced, and managed aircrafts for punctual arrival and departure deadlines.
Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
Drafted documentation and reports to record freight and cargo weights.
Adhered to safety protocols in directing aircraft departures and arrivals.
Delivered exceptional customer service to every passenger through active engagement, effective listening, and well-developed interpersonal skills.
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Inspected aircraft components and equipment for cracks, breaks and leaks.
Removed trash and recyclables from aircraft interior.
Loaded, stowed, and unloaded baggage or cargo for crew or passengers.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated leadership by making improvements to work processes and helping to train others.
Assisted in maintaining seamless flight operations by safely and efficiently completing aircraft checks and service at arrivals and departures.
08/2015 to 02/2016
Delivery Driver / Assistant Pharmacy TechnicianSouth Georgia Medical Center – Nashville, GA,
Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
Delivered radioactive material/cargo in company vehicle with use of GPS by or before scheduled time of delivery with 100% safety rating.
Collaborated with dispatcher in contacting customers prior to delivery to coordinate delivery times.
Assisted pharmacy technicians with packaging of radioactive materials for delivery to hospitals.
Used PDA/handheld computer to verify delivery and time of delivery.
Delivered rush merchandise on tight schedules to meet customer targets.
Drove 200+ days operating motor vehicles with 100% safety rating.
Obtained signatures needed to complete and process all paperwork efficiently.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
Drove up to 100+ miles daily using company vehicle to deliver radioactive products to hospital client.
Maintained clean and organized pharmacy shelving and work areas.
09/2014 to 02/2016
Security OfficerHSS, Healthcare & High Risk Security Services – City, STATE,
Provided ER security for 5150 and 5585 (minors).
Patrolled interior and exteriors of hospital areas to protect facilities, travelers, and vehicles while also preventing and detecting signs of intrusion and secure doors, windows and gates.
Responded to emergency calls and code red situations from hospital staff to deescalate, calm, and restrain hostile patients and/or visitors.
Checked passes and credentials of persons seeking to enter property and issued passes for guests.
Quickly and accurately reported all security incidents, accidents, and emergencies to the lead officer, manager and/or law enforcement.
Challenged, investigated and completed in-depth searches of suspicious individuals and baggage to check for devices, weapons, drug paraphernalia, and other prohibited items to prevent unauthorized entry and incidents.
Released deceased persons from hospital morgue to mortuary personnel and verified toe tags and any other identification and signed proper documentation for release.
Assisted mortuary personnel lift deceased persons (up to 400+ lbs. with assistance) onto transport cart.
Effectively distinguished fire on hospital/school property during shift.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Responded to alarms and disturbances to maintain safety.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Operated 2-way radios to communicate various situations, verifications, and clearances to security leads and manager.
02/2010 to 07/2014
Receiving Clerk / Frozen FoodWalmart – City, STATE,
Promoted organization of storage areas to maximize efficiency and inventory accuracy.
Performed inspections of shipment contents, verifying temperature and accuracy against invoices and manifests.
Operated forklift and hand trucks to transfer materials to and from target areas.
Efficiently unpacked and stocked frozen goods and placed overstock in freezer with PDA to maintain accurate records of perishable food products in frozen department.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Organized storage areas to maximize movement and minimize labor.
Utilized PDA/handheld computer to correct and fill empty stock locations.
Communicated with department and store managers solutions for various discrepancies with orders and labels on the salesfloor and stock room/freezer.
Education and Training
Expected in 01/2020 to to
Master of Science: Forensic Science National University - San Diego, CA, GPA:
Thesis: The Future of Estimating Time of Death: A Glimpse Beneath the Surface
Completed coursework in Pathology, Forensic Photography, Fingerprinting & Impressions Analysis, and Crime Scene Investigation.
Graduated with a GPA of 3.663
Performed hands-on methods and techniques to achieve results and report discoveries.
Report writing in various settings that include laboratory instructions, protocols, and results; mock crime scenes; forensic photography itemization; and, findings & analyses.
Meet strenuous deadlines for projects, reports, and final papers each week/month.
Expected in 12/2015 to to
Certification: Crime Scene Investigation University of California, Riverside - Riverside, CA GPA:
Coursework included: Crime Scene Investigation, Blood Spatter Analysis, Fingerprint & Impressions Analysis, Report Writing, and Crime Scene Photography
Graduated with a GPA of 3.6+
Expected in 06/2014 to to
Bachelor of Science: Criminal Justice ITT Technical Institute - Carmel, IN, GPA:
Graduated with Honors: 3.92 GPA
National Technical Honor Society Member
Expected in 07/2001 to to
High School Diploma: Alexander Hamilton Senior High School - Los Angeles, CA, GPA:
Activities and Honors
Graduated with Honors at ITT Technical Institute with 3.92 GPA
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.