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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Accomplished logistics professional with 10 years' diverse experience in data management and cost efficiency. Oversee supply and maintenance orders to assure accurate inventory according to current usage trends. Administer accounting records and man hours to optimize cost control initiatives



Highlights
  • Inventory tracking
  • Budget management
  • Decisive
  • Inventory control
  • Detail-oriented
  • Results-oriented
  • Team leadership
  • Policy/program development
  • Process improvements
  • Market growth
  • Strategic planner
  • Cost reduction
  • Flexible
  • Works well independently
  • Customer service-oriented
  • Automotive logistics and procedures knowledge
  • Staff development/coaching
  • Problem resolution
  • Quality assurance
Education
Southern New Hampshire University Hooksett, NH Expected in Bachelor of Arts : Social Science - GPA :
West Virginia Career College Daytona Beach, FL Expected in 1995 Associate of Science : Business - GPA :

Emphasis in Administrative Skills

Sexual Harassment Training

Diversity Training

Management Training



Experience
Horizon Services - Service Professional
Milford Mill, MD, 08/2017 - Current
  • Provided fast, friendly and knowledgeable service to all guests, including proactively promoting specials and enhancing sales of key menu items.
  • Maximized service levels through hands-on leadership.
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Interacted with customers to gauge responsiveness to hospitality and menus.
  • Maintained the entire look of the restaurant, ensuring that it was clean and inviting at all times.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
  • Assisted all personnel with duties and tasks during high volume periods at the restaurant.
  • Ran employee development program.
Belmond Ltd - Fleet Logistics Supervisor
Santa Barbara, CA, 08/2009 - 03/2013
  • Reviewed new customer orders and requests and manually entered data into a centralized database.
  • Conducted qualitative and quantitative analysis of logistics operations.
  • Oversaw scheduling for the day-to-day activities of 33 transportation employees.
  • Manually created shipments, assigned drivers and dispatched deliveries.
  • Completed and followed up on all registration and traffic documents.
  • Acted as a liaison between logistics, drivers and customers.
  • Monitored shipments to guarantee on-time delivery.
  • Oversaw the organizing and product storage in stockyard areas.
  • Exhibited strategic leadership and foresight in support of long-range growth.
Cedar Fair Entertainment Company - Vehicle Acquisition Supervisor
Allentown, PA, 07/2004 - 08/2009
  • Managed team of five professionals.
  • Reduced and controlled expenses which saved the company $155,000.00 over several months.
  • Served as mentor to junior team members.
  • Defined strategy and business plan for the logistics department.
  • Increased profits by developing, initiating, and managing the logistics department.
  • Hired and trained new employees.
Olde Sycamore Golf Plantation - Food and Beverage Manager
City, STATE, 01/2002 - 07/2004
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and maintained exceptional customer service standards.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Kristophers Sports Bar - Bar Manager
City, STATE, 09/1996 - 10/2001
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Counseled and disciplined staff when necessary.
  • Consistently obtained highest rating from the county health department.
Accomplishments

Increased the on-time deliveries within the first year of employment.


Reduced personnel costs by $155,000.00 over a span of a few months.


Won the Exceptional Achievement Award.


Won the Regional Matrix for on-time deliveries and fleet management




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resume Strength

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Resume Overview

School Attended

  • Southern New Hampshire University
  • West Virginia Career College

Job Titles Held:

  • Service Professional
  • Fleet Logistics Supervisor
  • Vehicle Acquisition Supervisor
  • Food and Beverage Manager
  • Bar Manager

Degrees

  • Bachelor of Arts
  • Associate of Science

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