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Fitting Room Attendant Resume Example

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FITTING ROOM ATTENDANT
Summary

Collaborative professional with a background promoting positive shopping experiences for clients at chain retail stores. Personable Fitting Room Attendant with the know-how to remain calm and poised in busy, customer-driven settings.

Skills
  • Fitting room procedures
  • Customer assistance
  • Locating items
  • Accepting returns
  • Customer service abilities
  • Clothing returns and organization
Experience
Fitting Room Attendant|Company Name - City, State|03/2020 - Current
  • Kept fitting rooms cleaned, organized and well-maintained.
  • Provided information about merchandise, policies and sales to customers.
  • Processed returns by repackaging, tagging and restocking items.
  • Organized unwanted merchandise and restocked on racks and shelves.
  • Maintained security measures to check for issues such as switched tags and stolen merchandise.
  • Greeted each and every customer warmly upon entrance to fitting room area.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • Attended to customer service issues in courteous, friendly and helpful manner.
  • Helped customers by answering questions and locating merchandise.
  • Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
  • Encouraged fellow associates to employ exceptional customer service techniques.
  • Offered customers encouragement and different sizes for merchandise choices.
Dining Room Cashier|Company Name - City, State|08/2019 - 03/2020
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received payments for food and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues regarding customercomplaints and escalated worsening concerns to [Job title] for remediation.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
Restaurant Hostess|Company Name - City, State|03/2015 - 03/2020
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Notified server after seating parties in section to facilitate prompt service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Service Coordinator|Company Name - City, State|09/1991 - 06/2006
  • Identified and contacted appropriate community resources on behalf of clients.
  • Monitored documentation procedures to maintain consistent policies and current records.
  • Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
  • Established quality standards for service team members and evaluated progress.
  • Coordinated wide range of services for multiple individuals and families.
  • Recognized by supervisor for maintaining accurate and timely records despite heavy caseload.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered customer questions and addressed concerns, resulting in 0% reduction in complaint calls.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Documented conversations with customers to track requests, problems and solutions.
Education and Training
University Of Alabama At Birmingham|City, State|05/1976Bachelor of Science: Early Childhood Education
Vanderbilt University|City|08/1990Master of Arts: Early Childhood Special Education
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Resume Overview

School Attended

  • University Of Alabama At Birmingham
  • Vanderbilt University

Job Titles Held:

  • Fitting Room Attendant
  • Dining Room Cashier
  • Restaurant Hostess
  • Service Coordinator

Degrees

  • Bachelor of Science : Early Childhood Education
    Master of Arts : Early Childhood Special Education

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