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firefighter emt basic resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Firefighter/EMT eager to contribute to team success through hard work, attention to detail, excellent organizational skills, and continual personal growth. Clear understanding of the roles and responsibilities required to be a successful Firefighter/EMT. Motivated to learn, grow and excel by gaining knowledge and experience to supplement the organization. Strong ability to execute strategic objectives set by Fire Chief, and Fire Officers.

Skills
  • Attention to Detail
  • Leadership Skills
  • Personal Development
  • Basic Trauma Life Support
  • Prehospital Care
  • Employee Training
  • Team Building
  • Flexible and Adaptable
  • Recruitment and Hiring
Work History
07/2019 to Current Career Firefighter/EMT-Basic Turnberry Associates | Aventura, FL,
  • EMS Training Coordinator: responsible for developing a schedule of EMS courses that meet/exceed OEMS and NREMT requirements for continuing education requirements.
  • Lead instructor for various EMS classes through in-person, virtual, or blended training methods.
  • Developing comprehensive training courses by utilizing PowerPoint presentations, hand-on practical stations, and hand-outs.
  • Field Training officer responsible for recruiting, new hire paperwork, orientation, as well as training and development of all new employees.
  • Redeveloped Third Rider Program to train all new employees to same standard requiring completion of over 100 EMS skills through covering topics, then demonstrating competency.
  • Maintain ambulance inventory and cleanliness required for yearly inspection.
  • Liaison between call department and full-time staff.
  • Vice President of Local 5324.
  • Responded to emergency medical calls to perform various lifesaving procedures and other emergency medical services with a patient satisfaction mentality.
  • Evaluated equipment and vehicle maintenance on a daily basis to ensure emergency readiness.
  • Initiate basic life support measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Operated at fire scenes completing a 360, hose line advancement implementing firefighting tactics to extinguish the fire, mitigate hazards, and operate with a L.I.P. mindset.
  • Drove and operated pumpers, tankers, ladders, and service vehicles to aid in rescue and emergency operations.
  • Inspected buildings for compliance with fire prevention codes and standards using AHJ, MGL, and NFPA guidelines and updated site incident pre-planning.
  • Trained fire personnel in the safe and proper operation of fire department apparatus, vehicles, and equipment.
  • Prepared incident reports such as PCRs and NFIRS detailing personnel, location, and results of each call.
07/2018 to Current Per Diem/Call Firefighter/EMT Turnberry Associates | Orlando, FL,
  • Triaged patients in emergency situations based on condition and provide BLS treatment en-route to emergency department.
  • Quickly and efficiently assess patient condition through differential assessment and implement effective treatment plan in pre-hospital settings.
  • Administered treatments in emergency situations with accuracy, safety, and speed.
  • Restocked ambulance with proper equipment to maintain optimum inventory.
  • Operate apparatus to respond to emergency calls and transport patients to emergency department in a safe manner to provide quick and efficient medical assistance and care for patients.
  • Assisted paramedics with critical patient care.
  • Conducted equipment checks on fire and ambulance apparatus to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers to facilitate efficient patient care.
  • Maintain station cleanliness.
  • Follow directions of supervisors to complete additional tasks as needed with minimal guidance.
  • Complete fireground suppression tactics under the direction of company officer.
09/2011 to 05/2018 General Manager Essex Property Trust | Oakland, CA,
  • Brought restaurant from failing Board of Health inspections to exceeding expectations.
  • Developed junior managers to assistant manager positions through direct supervision of individual's personal development plan.
  • Recruited, interviewed, hired, trained, and developed new staff to supplement schedule.
  • Utilizing the B.E.S.T. training program, ensuring proper food portioning, utilizing build-to’s, controlling purchasing, and prep plans to reduce last year's food cost percentage from 2.20% to .6%, under the .9% company average
  • Rebuilt the B.E.S.T. training roster to 100% for training compliance guidelines from the 42% under previous leadership.
  • Deemed a delivery priority restaurant due to negative sales trend year-to-year, I constructed a delivery service modification plan that resulted in a 5% delivery sales increase, 1.5% above the company’s YTD expectations within six months.
  • Effectively utilized LRM (local restaurant marketing) to gain new business and expand customer base.
  • Surpassed delivery standard times through proper scheduling, comprehensive in-house training, and exceeding product quality standards on every delivery order.
  • Increase overall guest satisfaction by 30% YTD
  • Ranked in the top 10% of the company and 1st in the district for guest satisfaction reviews.
  • The restaurant's overall rating was in the top third of the company, significantly increased from last year standing within the bottom 5%.
  • Assisted General Manager with leading the restaurant into #1 position within the company for positive cash for 12 consecutive months.
04/2008 to 09/2011 General Manager D'Angelo Grilled Sandwich | City, STATE,
  • Strengthened company's business by leading and implementing KFC's World Class Operations vision.
  • World-Class customer service with a sense of urgency
  • Received the "Rising Star" Award for an increase in guest satisfaction by over 35% YTD.
  • Managed and developed a team of over 40 professionals.
  • Responsible for all hiring, interviewing, new hiring paperwork, and HR-related issues.
  • Trained, coached, and mentored staff to ensure smooth daily operations, and exceed standards set by the company.
  • Area Training Manager, responsible for the training and development of all new management members for the market.
  • Reduced and controlled expenses by strict P&L analysis.
  • Surpassed revenue goals in four consecutive quarters.
  • Increased restaurant's profit margins by 7% YTD.
  • Managed inventory on a daily, weekly, monthly, and quarterly basis.
  • Developed management staff on proper food portioning and paper control.
  • Highly educated in food ordering and delivery procedures.
  • Utilize sales forecasting to create an effective schedule to suit the businesses needs
  • Labor control on a daily basis by effective scheduling, forecasting, eliminating over-time, executing breaks, and controlling average hourly rate over the guest check average.
  • Trained and certified in Food Safety
  • Executed and implemented daily, weekly, and monthly cleaning projects.
  • Increased CFF by 33 points.
  • Received the "Shooting for the Moon" and employee of the month for June 2010 for an outstanding CFF score of 94%.
  • Mentor for the junior management team.
  • Effective bench planning for developmental needs for the market.
  • Recognized numerous times by area coaches and Above Restaurant for being a leader that promtoes success and positive intentionality.
03/2005 to 04/2008 Assistant Manager Company Name | City, State,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
Education
Expected in 09/2023 to to Certificate | Paramedicine NMETC, West Bridgewater, MA, GPA:
Expected in 05/2022 to to Associate of Science | Fire Science Quinsigamond Community College, Worcester, MA GPA:
  • Graduated with Highest Honors
  • Professional development completed in Fire Science
  • Member of Phi Theta Kappa Honor Society
  • Completed numerous community service hours
  • Received award for Distinguished Service In College Clubs and Organizations
Expected in 05/2022 to to Certificate | AHA BLS CPR Instructor CMEMSC, Holden, MA, GPA:
Expected in 03/2022 to to Certificate | EMS Instructor/Coordinator WEPS Education, Massachusetts, GPA:
Expected in 03/2022 to to Certificate | Pro Board Fire Instructor I Massachusetts Fire Academy, Stow, MA, GPA:
Expected in 05/2021 to to Certificate | PFALSE (Public Fire And Life Safety Educator) Massachusetts Fire Academy, Stow, MA, GPA:
Expected in 03/2020 to to Certificate | Fire Prevention Officer Credential - Basic Massachusetts Fire Academy, Stow, MA, GPA:
Expected in 11/2019 to to Certificate | Pro Board Firefighter I & II Massachusetts Fire Academy, Stow, MA, GPA:
Expected in 04/2018 to to Certificate | Emergency Medical Technician National EMS Institute, Worcester, GPA:

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Resume Overview

School Attended

  • NMETC
  • Quinsigamond Community College
  • CMEMSC
  • WEPS Education
  • Massachusetts Fire Academy
  • Massachusetts Fire Academy
  • Massachusetts Fire Academy
  • Massachusetts Fire Academy
  • National EMS Institute

Job Titles Held:

  • Career Firefighter/EMT-Basic
  • Per Diem/Call Firefighter/EMT
  • General Manager
  • General Manager
  • Assistant Manager

Degrees

  • Certificate
  • Associate of Science
  • Certificate
  • Certificate
  • Certificate
  • Certificate
  • Certificate
  • Certificate
  • Certificate

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