firefighter emt basic resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Vigilant Firefighter with 2 years of experience performing firefighting and emergency medical duties. Passionate about protecting lives and property through dedicated service. Committed and physically fit professional. Works cooperatively with other first responders to gain control of emergency scenes. Expertise in HAZMAT handling, hostile fire events and mass casualty events. Sharp and focused Fire Fighter proudly offering over 2 years of experience in speaking with public about fire safety and responding to various types of emergency situations. Determined professional known for inspecting fire apparatus and maintaining equipment. Offering outstanding communication and active listening skills. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Fire suppression tactics
  • Secure zone transportation
  • Human and animal evacuations
  • Water and chemical streams
  • Public assistance and support
  • Alarm response
  • Medical response
  • First aid certified
  • Medical assessments
  • Training and coaching
  • Billing
  • File and data retrieval systems
  • Project management
  • Expense reporting
  • Banking operations
  • Accounts payable and receivable
  • Invoicing and billing
  • Data entry
  • Customer relations
  • Scheduling and calendar management
  • Stock management
  • POS systems operations
  • Issue resolution
  • Sales strategies
  • Business Development
  • Sales Techniques
  • Merchandising
  • Customer Service
  • Profit and loss accountability
  • Schedule management
Firefighter/EMT-Basic, 07/2019 - Current
Associated Catholic Charities Timonium, MD,
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Informed and educated local community members about fire prevention and safety.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
  • Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Planned, developed, implemented and monitored fire safety plans to address specific fire and life safety systems.
  • Developed hazard training programs for emergency response team.
  • Responded directly to residential and business emergency situations to serve community.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Responded to fire and safety-related emergency calls in local area.
  • Entered inspection, training, fire and emergency medical service calls into records management system using ESO, and Response Master.
Office Manager, 11/2015 - Current
Allied Universal Security Hanover, PA,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Managed office inventory and placed new supply orders.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Directed and oversaw office personnel activities.
  • Planned for system conversions and office moves.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
Shift Lead, 09/2012 - 05/2015
Bartell Drugs Centralia, WA,
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Managed and mentored 10 staff members.
  • Documented receipts, employee hours and inventory movements.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Oversaw timely execution of promotions and marketing programs.
Assistant Store Manager, 09/2007 - 10/2011
GameStop City, STATE,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Education and Training
High School Diploma: , Expected in 06/2007
Ashford High School - Ashford, AL
Status -
EMT-B: Healthcare, Expected in 10/2020
School of EMS - Tyler, TX,
Status -
Fire And Life Safety Educator: Fire Prevention And Safety Technology, Expected in 07/2021
TEEX Texas A&M - College Station, TX,
Status -

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Resume Overview

School Attended

  • Ashford High School
  • School of EMS
  • TEEX Texas A&M

Job Titles Held:

  • Firefighter/EMT-Basic
  • Office Manager
  • Shift Lead
  • Assistant Store Manager


  • High School Diploma
  • EMT-B
  • Fire And Life Safety Educator

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