- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Detail-oriented. Meticulous. Driven. Skilled at building strong working relationships with fellow staff, supervisors and community members. Customer service oriented. Active listener.
- Telecommunications knowledge
- Active listening skills
- Data entry
| - Calm under pressure
- Strong communication skills
- Leadership
|
Awarded Fire Alarm Operator of the Month in September 2015.
Fire Alarm Operator, 06/2007 - Current
Lockheed Martin – Virginia Beach, VA, - Answer telephones and provide information to callers, take messages, or transfer calls to appropriate individuals.
- Operate Telecommunications Device for the Deaf, computer-aided dispatch system, paging system, and radio console.
- Provide efficient and accurate information to aid in the protection of life and property.
- Receive calls, record information, document the nature, location, phone number and time of each call.
- Advise fire service personnel and the public of the fire department's procedures, resources, and restrictions.
- Dispatch appropriate personnel to incidents by radio transmissions.
- Monitor and respond to radio transmissions to maintain current status of personnel.
- Provide life saving instructions to public until emergency personnel arrive on scene.
- Evaluate incoming emergencies, requests and complaints and perform appropriate responses.
City Court Records Clerk, 06/2005 - 06/2006
City Of Memphis – City, STATE, - Use computers for various applications, such as database management or word processing.
- Data entry of summons, citations and ordinances for the traffic violations bureau.
- Assist customers on the phone and in the office with questions regarding traffic violations and various city and county needs.
Senior Financial Analyst, 06/2004 - 06/2005
City Of Memphis – City, STATE, - Analyzed budgets submitted by divisions and agencies.
- Analyzed operating and capital improvement program fund requests and prepared budget books.
- Assisted with budget forecasting, proofing of performance measures, and training of personnel on performance measure reporting.
- Prepared and verified resolutions for budget amendments.
- Analyzed
information in both the IFAS and BRASS systems for multiple service
centers and trained personnel on Oracle and BRASS systems.
Bachelor of Arts: English, Expected in 1996
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University of Mississippi - University, MS
GPA:
English National Honor Society 1995-1996, Member and Secretary of Sigma Tau Delta
pursuing MPA: Public Administration, Expected in
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Ashford University - San Diego, CA
GPA:
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