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fire alarm operator resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Detail-oriented. Meticulous. Driven. Skilled at building strong working relationships with fellow staff, supervisors and community members. Customer service oriented. Active listener.
Highlights
  • Telecommunications knowledge
  • Active listening skills
  • Data entry
  • Calm under pressure
  • Strong communication skills
  • Leadership
Education
University of Mississippi University, MS Expected in 1996 Bachelor of Arts : English - GPA : English National Honor Society 1995-1996, Member and Secretary of Sigma Tau Delta
Ashford University San Diego, CA Expected in pursuing MPA : Public Administration - GPA :
Accomplishments
Awarded Fire Alarm Operator of the Month in September 2015.
Experience
Lockheed Martin - Fire Alarm Operator
Virginia Beach, VA, 06/2007 - Current
  • Answer telephones and provide information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate Telecommunications Device for the Deaf, computer-aided dispatch system, paging system, and radio console.
  • Provide efficient and accurate information to aid in the protection of life and property.
  • Receive calls, record information, document the nature, location, phone number and time of each call.
  • Advise fire service personnel and the public of the fire department's procedures, resources, and restrictions.
  • Dispatch appropriate personnel to incidents by radio transmissions.
  • Monitor and respond to radio transmissions to maintain current status of personnel.
  • Provide life saving instructions to public until emergency personnel arrive on scene.
  • Evaluate incoming emergencies, requests and complaints and perform appropriate responses.
City Of Memphis - City Court Records Clerk
City, STATE, 06/2005 - 06/2006
  • Use computers for various applications, such as database management or word processing.
  • Data entry of summons, citations and ordinances for the traffic violations bureau.
  • Assist customers on the phone and in the office with questions regarding traffic violations and various city and county needs.
City Of Memphis - Senior Financial Analyst
City, STATE, 06/2004 - 06/2005
  • Analyzed budgets submitted by divisions and agencies.
  • Analyzed operating and capital improvement program fund requests and prepared budget books.
  • Assisted with budget forecasting, proofing of performance measures, and training of personnel on performance measure reporting.
  • Prepared and verified resolutions for budget amendments.
  • Analyzed information in both the IFAS and BRASS systems for multiple service centers and trained personnel on Oracle and BRASS systems.

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Resume Overview

School Attended

  • University of Mississippi
  • Ashford University

Job Titles Held:

  • Fire Alarm Operator
  • City Court Records Clerk
  • Senior Financial Analyst

Degrees

  • Bachelor of Arts
  • pursuing MPA

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