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Field Technician Satellite Installer Resume Example

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FIELD TECHNICIAN SATELLITE INSTALLER
Professional Summary

A hardworking and highly motivated professional empowered with functional knowledge in a wide range of comprehensive areas. Skilled at multitasking in a fast-paced and high stress working environment. able to establish and maintain long-term working relationships with all levels of individuals. Seeking a position that will utilize my customer service skills where I can contribute my competence in communication, organizational skills and empathetic nature.

Skills
  • Configuring equipment
  • Excellent written and verbal communications
  • High energy, resourceful, and strong multi-tasking
  • Documenting activities
  • Safety practices
  • Device Installation
  • System Repair
  • Educating customers
  • Troubleshooting systems
  • Ability to maintain confidentiality
  • Ability to develop and foster professional relationships
  • Communications
  • Problem resolution
  • Customer service
Work History
October 2016-May 2017Field Technician Satellite Installer | Company Name | City, State
  • Installed and configured new devices and system components.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Responded to service requests during and after business hours.
  • Set up networks and computers for business and residential customers.
  • Coordinated installation of new users and relocations of existing users.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Researched and recommended network and data communications hardware and software.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained accurate inventory and equipment for installations, service calls, or trouble tickets.
  • Educated customers by reviewing the order and teaching them the basics to use and enjoy their new service and equipment.
  • Installed satellite internet and equipment as per work order ticket, and assured connectivity.
October 2015-October 2016Field Technician Satellite Installer | Company Name | City, State
  • Installed and configured new devices and system components.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Responded to service requests during and after business hours.
  • Set up networks and computers for business and residential customers.
  • Coordinated installation of new users and relocations of existing users.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Researched and recommended network and data communications hardware and software.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained accurate inventory and equipment for installations, service calls, and trouble tickets.
  • Installed satellite internet and equipment, and assured connectivity.
January 2014-October 2015Certified Nursing Assistant | Company Name | City, State
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Observed patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Cared for average of 15 patients per shift in skilled nursing facility, delivering high-quality, efficient support to meet all needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
March 2011-December 2014Packaging Machine Operator | Company Name | City, State
  • Stocked and sorted packaging and replenished supplies, including wrapping paper, plastic sheets, boxes, cartons, ink, glue and labels to achieve consistent productivity levels.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Developed team communications and information for safety meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
High School DiplomaOthello High School, City, State
Certifications
  • Certified Nurse Assistant (CNA) NC60029936
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Resume Overview

School Attended

  • Othello High School

Job Titles Held:

  • Field Technician Satellite Installer
  • Certified Nursing Assistant
  • Packaging Machine Operator

Degrees

  • High School Diploma

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