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Facilitator Party Host Front Desk Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I have a brother who has brain damage and is developmentally delayed. So growing up around him prepared me for life and the real world because I had to grow up at a fast age and he taught me a lot about myself. I am dedicated to my work and what I do, no matter what it is. I am very patient and very understanding.

Empathetic individual with more than 2 years' working as a Group Facilitator for any child like organization. Highly polished and professional and promoting integrity and relationship-building talents.

Skills
  • Computer Proficiency
  • Research and Data Analysis
  • Records Management
  • Administrative Support
  • Multi-Line Phone Systems
  • Visitor and Customer Relations
  • Documentation and Reporting
  • Attention to Detail
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Multitasking and Prioritization
  • I also work very well with children of all ages.
  • I am patient
  • I have a great work ethic
  • Customer Service-Oriented
  • Reliable and Punctual
Education
Colorado Dental School Colorado Springs, CO, Expected in Associate Degree in Dental : Dental Assisting - GPA :
Mitchell High School Colorado Springs, CO Expected in 05/2019 High School Diploma : - GPA :
Accomplishments

I have played softball for 14 years and I was made captain of my high school team in 2015. I was also captain of my travel team from 2016-2019.

I also was the first female baseball player in my high school.

I was in JROTC for all 4 years of high school and I was promoted to Staff Sergeant of a whole flight on my own for the last 3 years of high school.

I also was awarded an award in high school for my end of the year "Impact Project." Which was based on a field day for all the special needs kids in my high school and the whole day was dedicated to them.

Work History
Haztek - Facilitator, Party Host, Front Desk.
Fredericksburg, VA, 09/2020 - Current
  • Decorated and set tables in accordance with party themes and age groups.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Planned parties according to customer specifications.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Directed guests to correct areas for eating, dancing and other services.
  • Responded to inquiries from callers seeking information.
  • Informed servers of newly seated parties for speedy service.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Planned themes for birthday parties and purchased decorations.
  • Resolved customer problems and complaints.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Investigated and resolved account and service concerns for multiple parties.
Action Staffing - COVID-19 Temperature Screener
City, STATE, 05/2020 - 10/2020
  • Documented novel coronavirus screening assessments.
  • Provided COVID-19 FAQs and educational material to patrons and employees.
  • Protected individual confidentiality as prescribed by local, state and federal mandates.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Inventoried and ordered medical and office supplies.
  • Processed positive and negative test responses according to established protocols and reporting requirements.
  • Identified and addressed safety concerns related to patients and service providers.
  • Carried out day-day-day duties accurately and efficiently.
McDonald's Restaurant - Restaurant Waitress
City, STATE, 06/2019 - 08/2019
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.
  • Operated Cash register POS systems to cash out customer checks and complete order transactions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • I also did the drive- thru orders, the cash registers when you walk in, and I was a maintenance worker.

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Resume Overview

School Attended
  • Colorado Dental School
  • Mitchell High School
Job Titles Held:
  • Facilitator, Party Host, Front Desk.
  • COVID-19 Temperature Screener
  • Restaurant Waitress
Degrees
  • Associate Degree in Dental
  • High School Diploma

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