Express Scripts Resume Example Patient Care Advocate

EXPRESS SCRIPTS

Summary

Responsible and mature Retail Sales Consultant who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.

Accomplishments

Experience

Express Scripts
September 2015 to Current Patient Care Advocate － Saint Marys, GA

Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Fielded an average of [number] customer service calls per day.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Prime Communication (AT&T Authorized Retailer)
January 2015 to September 2015 Retail Consultant － Saint Marys, GA

Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in monthly sales.
Initiated daily store counts, orders and acquired proper products
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Radio Shack
November 2013 to January 2015 Key Holder － Saint Marys, GA

Operated a cash register to process cash, check and credit card transactions.
Computed sales prices, total purchases and processed payments.
Described merchandise and explain operation of merchandise to customers.
Replenished floor stock and processed shipments to ensure product availability for customers.
Facilitated monthly and quarterly physical inventory counts.
Administered all point of sale opening and closing procedures.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.

Education

High School Diploma : Business/ Computers Camden County High School － Kingsland, GA

Skills

Resume Overview

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School Attended

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Degrees