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Esl Paraprofessional Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a well qualified, degreed, professional leader with real working experience. 7+ years in risk management (Auto, Property and Liability Claims) & 5 Years in Customer Service Management/Trainer (Contact Center) and 1 year working in the education setting (Para-Professional). I am a results-focused professional with strengths in Insurance Claims, Risk Management, Education and Customer Service. Through great communication and collaboration, I always provide cost effective and innovative solutions to issues that arise. I have the knowledge, willingness to adapt and the perfect blend of skills and needed to excel in any position.

Skills
  • Multidisciplinary collaboration
  • Differentiated instruction specialist
  • Analytical
  • Time management
  • MS Office
  • Customer Service Expert
  • Courteous demeanor
  • Group and individual instruction
  • Classroom Supervision
  • Maintaining safe environments
  • Technical support
  • Maintaining network security
  • Equipment maintenance
  • Automobile appraisals
  • Insurance fraud expertise
  • Property claims
  • Rules of evidence
  • Workers' compensation claims
  • Strong interpersonal and communication skills
  • Interviewing techniques
  • Claims file management processes
  • Litigation resolution
  • Report writing
Education and Training
Wardlaw Claims Center Waco, TX, Expected in All Lines Adjuster Lic. : - GPA :

Currently Lapsed, willing to obtain upon hire.

The University of Texas Rio Grande Valley Edinburg, TX Expected in 05/2011 Bachelor of Arts : General Studies - GPA :
Experience
Brighton School District 27J - ESL Paraprofessional
Brighton, CO, 02/2021 - Current
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Supervised multiple students during lunch performing head counts, ensuring food allergens are documented and social distancing is followed.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Attended in-services, workshops and seminars.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Organized and distributed homework, textbooks, classroom supplies and other learning materials.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
Cr England, Inc. - Supervisor / Trainer
Spartanburg, SC, 08/2016 - 01/2021
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs and documented progress.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Instructed new team members on correct procedures for all areas of operations.
  • Instructed all team members on software, applications and rules as they came out.
  • Created, suggested and offered additional materials to enhance training.
  • Trained upper management and peers on new software, prior to release to employees.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Delivered fast, friendly and knowledgeable service for routine questions and complaints.
Texas Farm Bureau Insurance - Claims Adjuster
City, STATE, 09/2011 - 07/2016
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Obtained all necessary information to complete proper evaluation of property and automotive claims.
  • Communicated with insured individuals to explain estimate and computations.
  • Interviewed claimants, medical specialists and employers to determine pertinent claim information.
  • Created estimates for both automotive damage and physical property damage.
  • Conducted inspections for supplements as needed.
  • Posted and tracked titling transactions and completed month-end accounting reports.
  • Kept up-to-date on changes in regulations for deductibles and collections.
  • Monitored quality of independently conducted investigations.
  • Handled the claims process from intake, to inspection, to settlement.

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Resume Overview

School Attended
  • Wardlaw Claims Center
  • The University of Texas Rio Grande Valley
Job Titles Held:
  • ESL Paraprofessional
  • Supervisor / Trainer
  • Claims Adjuster
Degrees
  • All Lines Adjuster Lic.
  • Bachelor of Arts

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