Entertainment Zone Merchandise Supervisor resume example

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Prepare sales slips or sales contracts.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• Prepare merchandise for purchase or rental.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters, and tables.
• Clean display cases, shelves, and aisles.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Inventory stock and reorder when inventory drops to a specified level.
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Enforce safety, health, and security rules.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Receive, open, unpack and issue sales floor merchandise.
• Clean display cases, shelves, and aisles.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Stocked merchandise to the sales floor. Pulled picks from the back room. Binned merchandise. Helped other associates work their freight.

Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.Arranged items in favorable positions and areas of the store for optimal sales.Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Communicated store policy violations to the leadership team in a timely manner.Offered direction and gave constructive feedback to motivate team members.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.

• Keep work stations clean and sanitize tools such as scissors and combs.
• Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
• Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
• Schedule client appointments.
• Bleach, dye, or tint hair, using applicator or brush.
• Update and maintain customer information records, such as beauty services provided.
• Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
• Operate cash registers to receive payments from patrons.
• Demonstrate and sell hair care products and cosmetics.
• Develop new styles and techniques.
• Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
• Comb, brush, and spray hair or wigs to set style.
• Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
• Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
• Train or supervise other hairstylists, hairdressers and assistants.
• Did inventory on supplies once a month. Helped with schedules.

Prepared food in a line. Ran register at front counter and in drive thru. Handed orders to customers. Cooked food using proper procedures. Opened and closed front counter, kitchen and drive thru. Did paper work for management including counting registers and putting information into the computers.

Made sure we received the correct shipment. Signed the receiving ticket. Supervised the crew members unloading the truck. Put information into the computer system from the truck.