Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 7 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Core Qualifications
  • Additional Skills
  • Excellent communication skills
  • Exceptional multi-tasker
  • Managing large crews
  • OSHA regulatory compliance
  • Solid independent worker
  • Direct labor crew training
  • Employee productivity reports
  • Team player
  • Cheerful and energetic
  • Good computer skills.
  • I learn quickly and am always willing to learn new skills.
  • Retail inventory management
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations
  • Conflict resolution skills
  • Commission sales
  • Recruiting and interviewing
  • Training and development
  • Quick learner
  • Results-oriented
  • Customer- and service-oriented
  • POS systems
  • Cash handling accuracy
  • Inventory control procedures
  • Loss prevention comprehension
  • Retail merchandising expertise
  • Ability to mediate disputes
  • Excellent communication skills
  • Listening skills
  • Reading comprehension skills
  • Written and oral communication skills
  • Energetic self-starter
  • Reliable and punctual
Experience
Entertainment Zone Merchandise Supervisor, 07/2013 to 11/2015
Sanmina SciSilicon Valley, CA,
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.
Photo Technician, 04/2011 to 02/2013
The Tjx Companies, Inc.Alexandria, VA,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Clean display cases, shelves, and aisles.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Hardlines Merchandise Supervisor, 01/2013 to Current
United Family Of StoresLevelland, TX,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Overnight Stocker, 10/2010 to 03/2011
ActionlinkErie, PA,

Stocked merchandise to the sales floor. Pulled picks from the back room. Binned merchandise. Helped other associates work their freight.

Electronics Sales Associate, 10/2008 to 10/2010
Atlantic ShoresVirginia Beach, VA,

Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.Arranged items in favorable positions and areas of the store for optimal sales.Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Communicated store policy violations to the leadership team in a timely manner.Offered direction and gave constructive feedback to motivate team members.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.

Hairstylist, 07/2004 to 08/2009
KrystalWest Knoxville, TN,
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Bleach, dye, or tint hair, using applicator or brush.
  • Update and maintain customer information records, such as beauty services provided.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Operate cash registers to receive payments from patrons.
  • Demonstrate and sell hair care products and cosmetics.
  • Develop new styles and techniques.
  • Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
  • Comb, brush, and spray hair or wigs to set style.
  • Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
  • Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
  • Train or supervise other hairstylists, hairdressers and assistants.
  • Did inventory on supplies once a month. Helped with schedules.
Crew Member, 07/2002 to 07/2004
McDonaldsCity, STATE,

Prepared food in a line. Ran register at front counter and in drive thru. Handed orders to customers. Cooked food using proper procedures. Opened and closed front counter, kitchen and drive thru. Did paper work for management including counting registers and putting information into the computers.

Truck Supervisor, 08/2008 to 10/2008
McDonaldsCity, STATE,

Made sure we received the correct shipment. Signed the receiving ticket. Supervised the crew members unloading the truck. Put information into the computer system from the truck.

Education
Cosmetology License: Cosmetology, Expected in 2004
Wildwood BOCES - Hornell, New York
GPA:
High School Diploma: , Expected in 2004
Hornell High School - Hornell, NY
GPA:
none: Business Administration, Expected in 2006
Alfred State College - Alfred, NY
GPA:

Completed one full year which included all freshmen courses as well as a few business electives. Earned 19 credits with a grade point average of 3.4.

Skills

Cash, Inventory, Sales, Payments, Customer Inquiries, Customer Service, Greeting, Inventory Stock, Receptionist, Retail Sales, Security, And Sell, Hair Care, Soap, Solutions, Sales Floor, Advertising, Cases, In Sales, Invoices, Promote Sales, Reconciling, Sales And, The Sales, Associate, Sales Associate, Kitchen, And Selling, Budgets, Marketing, Sales Or, Staffing, Training, Contracts, Credit, Exchange, Greet, Its, Or Sales, Security Practices

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Resume Overview

School Attended

  • Wildwood BOCES
  • Hornell High School
  • Alfred State College

Job Titles Held:

  • Entertainment Zone Merchandise Supervisor
  • Photo Technician
  • Hardlines Merchandise Supervisor
  • Overnight Stocker
  • Electronics Sales Associate
  • Hairstylist
  • Crew Member
  • Truck Supervisor

Degrees

  • Cosmetology License
  • High School Diploma
  • none

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