Entertainment Stage Manager resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Event sales specialist with amazing sales record and knowledge of Event/FEC needs. I have managed 9 locations with organized and proactive approach to capturing new customers. I have proven relationship-building skills and significant background working with a variety of customers. Consistently bring in new customers and partnerships with persuasive negotiation expertise. High-energy leader with proven relationship-building skills and significant background working with hospitality customers.
Skills
Sales closing
Persuasive Negotiations
Market research and analysis
Inside and outside sales
Strategy development
Goal-oriented
Leadership
Event planning and execution
Special events planning
Event calendar management
Schedule management
Corporate events planning
Large scale events
Sales and marketing strategy
Managing events start to finish
Social media savvy
Sales operations
CRM
Customer service
Product and service knowledge
Promotional planning
Sales development
Profit and revenue-generating strategies
Supervising staff
Experience
Entertainment Stage Manager, 08/2021 to Current Petco – Altamonte Springs, FL,
Maintained well-being of cast and crew through equipment and stage safety procedures.
Helped performers run through warm-ups, scripts and notes.
Liaised between crew and director, relaying information regarding blocking, cues and positions.
Remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results.
Checked building areas to verify working order and cleanliness.
Identified and approved equipment and elements required for productions such as scenery, lights and costumes.
Prepared entire staff, for day to day opening and closing ops
Reduced process gaps and managed employees, about 15 team members
Events Sales Specialist , 06/2018 to 05/2021 Santikos Theatres – City, STATE,
Educated customers on product features and technical details to highlight benefits.
Manage Processing payments of cash, credit card and checks as well.
Entered transactions into computer and issued customer receipts.
Increased customer awareness and engagement by connecting with prospective clients via telephone, email and face-to-face visits.
Negotiated prices and set up contracts to finalize sales agreements.
Gave excellent service to everyone in order to provide ample sales opportunities.
Sold out available rooms/auditoriums(weekly and monthly Contracts). Party rooms as well for meetings, special events, and corporate party's & lunches.
Sales Development, Event Planning, and Execution. Along with many other events & Banquets needs, coordination on many different levels.
Write, completed and filed documentation to finalize sales.
Managed catering services, audio-visual services
Maintained close communication with clients to mitigate service issues.
Organized corporate luncheons,conferences and special events.
Supervised event logistics for large-scale corporate events.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Day Park Assistant Supervisor, 05/2016 to 05/2018 SeaWorld Parks & Entertainment – City, STATE,
Organized schedules, workflows and shift coverage to meet expected business demands.
Assisted Supervisor in evaluating employee performance and cultivating improvement initiatives.
Increased volume of work while maintaining high level of accuracy and quality.
Delegated daily tasks to team members to optimize group productivity.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Established and enforced clear goals to keep employees working collaboratively.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Provided ongoing training to address staff needs.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Oversaw employee supervision, client satisfaction, contract management and daily work.
Cashier & Sales Associate, 08/2017 to 02/2018 Jcpennys – City, STATE,
Operated cash register, collected payments and provided accurate change.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Scanned customer purchases, supporting transactions to streamline sales process.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted with purchases, locating items and signing up for rewards programs.
Education
: Business Administration, Expected in North West Visa Community College - San Antonio, TX, GPA:
High School Diploma: , Expected in 07/2018 Warren High School - San Antonio, TX GPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Had about 4 partnerships with the company
Knowing my teams ongoing effort to boost revenue while reducing costs. Awarding them for their effort and havening the #1 location based on revenue for 3 months in a row.
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