LiveCareer-Resume

Entertainment Stage Manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Event sales specialist with amazing sales record and knowledge of Event/FEC needs. I have managed 9 locations with organized and proactive approach to capturing new customers. I have proven relationship-building skills and significant background working with a variety of customers. Consistently bring in new customers and partnerships with persuasive negotiation expertise. High-energy leader with proven relationship-building skills and significant background working with hospitality customers.

Skills
  • Sales closing
  • Persuasive Negotiations
  • Market research and analysis
  • Inside and outside sales
  • Strategy development
  • Goal-oriented
  • Leadership
  • Event planning and execution
  • Special events planning
  • Event calendar management
  • Schedule management
  • Corporate events planning
  • Large scale events
  • Sales and marketing strategy
  • Managing events start to finish
  • Social media savvy
  • Sales operations
  • CRM
  • Customer service
  • Product and service knowledge
  • Promotional planning
  • Sales development
  • Profit and revenue-generating strategies
  • Supervising staff
Experience
Entertainment Stage Manager, 08/2021 to Current
PetcoAltamonte Springs, FL,
  • Maintained well-being of cast and crew through equipment and stage safety procedures.
  • Helped performers run through warm-ups, scripts and notes.
  • Liaised between crew and director, relaying information regarding blocking, cues and positions.
  • Remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results.
  • Checked building areas to verify working order and cleanliness.
  • Identified and approved equipment and elements required for productions such as scenery, lights and costumes.
  • Prepared entire staff, for day to day opening and closing ops
  • Reduced process gaps and managed employees, about 15 team members
Events Sales Specialist , 06/2018 to 05/2021
Santikos TheatresCity, STATE,
  • Educated customers on product features and technical details to highlight benefits.
  • Manage Processing payments of cash, credit card and checks as well.
  • Entered transactions into computer and issued customer receipts.
  • Increased customer awareness and engagement by connecting with prospective clients via telephone, email and face-to-face visits.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Gave excellent service to everyone in order to provide ample sales opportunities.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Sold out available rooms/auditoriums(weekly and monthly Contracts). Party rooms as well for meetings, special events, and corporate party's & lunches.
  • Sales Development, Event Planning, and Execution. Along with many other events & Banquets needs, coordination on many different levels.
  • Write, completed and filed documentation to finalize sales.
  • Managed catering services, audio-visual services
  • Maintained close communication with clients to mitigate service issues.
  • Organized corporate luncheons,conferences and special events.
  • Supervised event logistics for large-scale corporate events.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Day Park Assistant Supervisor, 05/2016 to 05/2018
SeaWorld Parks & EntertainmentCity, STATE,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assisted Supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Increased volume of work while maintaining high level of accuracy and quality.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Provided ongoing training to address staff needs.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Oversaw employee supervision, client satisfaction, contract management and daily work.
Cashier & Sales Associate, 08/2017 to 02/2018
JcpennysCity, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted with purchases, locating items and signing up for rewards programs.
Education
: Business Administration, Expected in
North West Visa Community College - San Antonio, TX,
GPA:
High School Diploma: , Expected in 07/2018
Warren High School - San Antonio, TX
GPA:
Accomplishments

Consistently maintained high customer satisfaction ratings.

  • Had about 4 partnerships with the company
  • Knowing my teams ongoing effort to boost revenue while reducing costs. Awarding them for their effort and havening the #1 location based on revenue for 3 months in a row.

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Resume Overview

School Attended

  • North West Visa Community College
  • Warren High School

Job Titles Held:

  • Entertainment Stage Manager
  • Events Sales Specialist
  • Day Park Assistant Supervisor
  • Cashier & Sales Associate

Degrees

  • Some College (No Degree)
  • High School Diploma

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