emergency communications specialist resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Cultural awareness and sensitivity
  • Collecting vital signs
  • Infection control standards
  • Collecting specimens
  • Current BLS certification
  • Clinical training
  • Workflow and Patient Management
  • Electronic Health Records Management
  • Policy and procedure compliance
  • Interdisciplinary team coordination
Emergency Communications Specialist, 09/2015 - Current
Escambia County Neighborhood & Human Services, FL,
  • Provides emergency 911-call taking and dispatching services
  • Receives calls, dispatches emergency vehicles to emergency locations as necessary, advises callers on the best course of action while on the line, prioritizes emergency situations as needed, and transfers any non-emergency calls as necessary
  • Maintain maps, checklists and charts, including automated programs
  • Prepares and maintains reports and records relating to emergency responses
  • Maintains logs of all calls and dispatched units
  • Enters call information and records into database ensuring accuracy of all information provided.
Mammography Assistant, 10/2014 - 06/2015
Tidewater Physicians Multi-Specialty Group City, STATE,
  • Performs general office duties to include logging, sorting, and reviewing all daily correspondence
  • Completes follow up calls with all patients ensuring all questions and concerns are addressed
  • Preparing patients for exams, explaining procedures in depth
  • Schedules patients for all follow up diagnostic evaluations and surgical procedures
  • Enters all exam data into computer-based programs ensuring accuracy
  • Places orders for routine and diagnostic exams
  • Prepares and coordinates medical specimens for pickup with outside agency ensuring data is accurate and complete.
  • Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
Unit Clerk /Technician, 07/2013 - 10/2014
Riverside Health System- Doctors Hospital City, STATE,
  • Performed office duties, such as typing, copying, faxing, and filing.
  • Completed patient check in including vital signs, obtaining patient history and other pertinent medical information.
  • Stocking of patient rooms and medical carts
  • Performed bedside testing including EKG's, heart monitoring, urinalysis and glucose testing.
  • Assisted physicians with patient exams and procedures.
  • Completed admit orders and paperwork for patients.
  • Collected, organized and retrieved patient data within and outside the ER for review by physicians.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Responded to bell or light signal calls to assist patients with needs.
Emergency Communications Dispatcher, 06/2012 - 07/2013
Department Of Defence City, STATE,
  • Provides emergency 911-call taking and dispatching services
  • Determines the response agency and services to be rendered based upon the 911 call received and dispatches the correct emergency forces based upon the information received and 911 center checklists
  • Maintains constant liaison with the scene of the emergency to include, fire officials, fire stations, police, medical, and any other unit control centers involved with the emergency until official termination of the incident
  • Performs Emergency Medical Dispatch (EMD) services to callers with medical emergencies
  • Maintain maps, checklists and charts, including automated programs
  • Prepares and maintains reports and records relating to emergency responses.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Military Police Officer, 01/2005 - 07/2011
United States Air Force City, STATE,
  • Enforced military laws and regulations.
  • Responded to all incidents as Certified Senior Patrolman
  • Provided routine and emergency police services for an area covering over 3,000 acres, with 1,634 family housing units and 14 dormitories, population exceeding 75,000 persons
  • Controlled the primary police radio network, monitors opening and closing of 122 alarmed facilities, assesses alarm activations,
  • Dispatched and directed police patrol response to accidents, incidents, crimes and disasters.
  • Monitored 9-1-1, operated and monitored Air Force Law Enforcement Terminals, coordinated with civilian law enforcement agencies, prepared police blotters, incident reports and monitored temporary custody of detained persons and prisoners
  • Certified Traffic Accident Investigator: Investigated major vehicle accidents determining fault and ensuring victim compensation
  • Diffused hostile situations with effective negotiation techniques.
  • Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
Education and Training
Bachelor of Science: Nursing, Expected in 05/2024
Midwestern State University - Wichita Falls, TX
Status -

Concurrent enrollment with TCC for Nursing program

  • 4.0 GPA
Associate of Applied Science: Nursing, Expected in 12/2023
Tarrant County College District - Fort Worth, TX
Status -

Current Senior - Concurrent BSN enrollment

  • President of Alpha Delta Nu Nursing Honor Society, 2023
High School Diploma: , Expected in 06/2004
David B. Oliver High School - Pittsburgh, PA,
Status -

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Resume Overview

School Attended

  • Midwestern State University
  • Tarrant County College District
  • David B. Oliver High School

Job Titles Held:

  • Emergency Communications Specialist
  • Mammography Assistant
  • Unit Clerk /Technician
  • Emergency Communications Dispatcher
  • Military Police Officer


  • Bachelor of Science
  • Associate of Applied Science
  • High School Diploma

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