edi billing software support specialist resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Administrative professional who goes above and beyond basic
administrative tasks and takes on multiple projects at once. Service
oriented and committed to approaching administrative tasks with tenacity
and attention to detail.
Skills
Quick learner
Creative problem solver
Accurate and detailed
Dedicated team player
Administrative support specialist
40 WPM typing speed
Database management
Advanced clerical knowledge
Spreadsheet management
Advanced computer proficiency
Advanced MS Office Suite knowledge
Work History
10/2013 to 01/2017
EDI/Billing Software Support SpecialistRight At Home – Terre Haute, IN,
Prepared billing correspondence and maintained database to organize billing information.
Updated patient financial information to guarantee accuracy.
Examined patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Reviewed and resolved claim issues captured in TES/CLAIMS edits and the clearing house.
Confidently and adeptly handled claim denials and/or appeals.
Identified and resolved patient billing and payment issues.
Posted and adjusted payments from insurance companies.
Submitted electronic/paper claims documentation for timely filing.
Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Resourcefully used various coding books, procedure manuals and on-line encoders.
2007 to 04/2009
Senior Software Support SpecialistHyatt Hotels Corp. – Philadelphia, PA,
Provide technical assistance to computer users.
Answer questions or resolve computer problems for clients
in a timely manner.
Research & Spec all necessary software modifications.
Review & provide necessary corrections for 837p claim submissions to EDI companies.
Conduct Insurance Billing Software Trainings.
Network Multiple Terminals for shared software access (Peer-to-Peer/Server).
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