Dedicated USMC Veteran focused on applying 5 years of Naval Avaition Maintenance and quality assurance experience to gain employment in the civilian sector. Exceptionally hard worker well-versed in mechanics and personel management. Calm under pressure with superior time management and conflict resolution skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Military maintenance standards
Fire extinguishing and oxygen systems
Ability to identify, install and remove common aircraft fasteners
Safety protocol knowledge
Attentive to detail
Strong organization skills
Excellent work ethic
Team player
Project management
Results-driven
Exceptional collaboration skills
Strong work ethic and integrity
Supervision
Training expertise
Patrolling areas
Reliable and consistent
Concise time management
Reports and documentations
Written and oral communications
Exceptional communicator
Teamwork
Security processes
Hazardous materials
Equipment oversight
Data entry
Aircraft refueling
Safety procedures
Assessing risks
Identifying hazards
Education
Southern Utah UniversityCedar City, UTExpected in 12/2020 ā āBachelor of Science:History - GPA:
University of Colorado At BoulderBoulder, COExpected in ā ā:Economics - GPA:
University of Maryland University CollegeAdelphi, Maryland, Expected in ā ā:General Studies - GPA:
Timberline High SchoolBoise, IDExpected in ā āHigh School Diploma: - GPA:
Certifications
Student Pilot - 70.3 Flight Hours
Secret Security Clearance (Previously Held)
Enhanced Concealed Carry Permit (Idaho)
Work History
GTS Interior Supply - Drywall Delivery Driver City, STATE, 05/2020 - Current
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
Assessed all vehicles in fleet every [Timeframe], identifying those requiring immediate repair work and minor maintenance.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Refilled truck after completing deliveries to return in ready-to-use condition.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Inspected load security and checked for any damages.
Operated with safety and skill to avoid accidents and delays.
Whole Foods Market - Customer Service Cashier/Assistant Custodian City, STATE, 09/2018 - 05/2019
Redeemed coupons and cross-sold products.
Learned roles of other departments to provide coverage and keep store operational.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Worked closely with front-end staff to assist customers.
Properly verified customer identification for alcohol.
Stayed up to date on current item discounts to support promotions.
Processed returned items in accordance with store policy.
Scanned items quickly to keep lines moving and reduce overall wait time.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
United States Marine Corps - Plane Captain/Quality Assurance Representative City, STATE, 05/2013 - 05/2018
Performed pre-flight and post-flight maintenance inspections to prepare F/A-18 A/B/C/D aircraft for flights.
Launched and recovered FA-18 A/B/C/D aircraft during day and night hours in accordance with company guidelines.
Directed pilots using hand signals to maneuver aircraft safely and secured parked aircraft with chocks and tie-downs.
Drained sumps and fuel drains to check for fuel contamination.
Examined tires for adequate air pressure and condition, removed and replaced defective tires to ensure aircraft safety.
Read gauges to verify sufficient levels of hydraulic fluid, air pressure and oxygen.
Oversaw inventory usage and executed replenishment duties when needed.
Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
Executed corrosion control and inspection duties with minimal supervision.
Supervised and completed flight line foreign object prevention walks.
Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
Prepared records and reports of company responses to fires or other emergencies.
Preserved order and discipline among subordinates and gave assignments and instructions.
Performed security patrols of designated areas on foot or in vehicle.
Responded quickly to emergency situations to assess and deflect issues.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
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