Drive Thru, Cashier, Line, Dining Room, Dish Resume Example
Love this resume?Build Your Own Now
DRIVE THRU, CASHIER, LINE, DINING ROOM, DISH
Summary
Hardworking and reliable Food Service worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict food service compliance standards. Courteous and respectful with guests to maximize loyalty. Welcoming hostess and server with 4 years of hands-on experience in providing high-quality food service to restaurant patrons. Well-versed in POS systems. Familiar with food handling, storage and stock rotation procedures.
Skills
|
|
Experience
Drive Thru, Cashier, Line, Dining Room, Dish, Trinity Health Corporation, September 2019-August 2020Homer Glen , IL
- Prepared drinks, smoothies and other special items to complete prepared food orders.
- Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Helped customers find specific products, answered questions and offered advice.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Processed returned items in accordance with store policy.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Processed customer payments quickly and returned exact change and receipts.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted with purchases, locating items and signing up for rewards programs.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Resolved issues with cash registers, card scanners and printers.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Hostess and Togo Specialist, Enchantment Resort, June 2018-September 2019Irvington , VA
- Checked during and after production to verify order accuracy, including sides, napkins and utensils.
- Filled faxed, mobile and online orders accurately, efficiently and on-time.
- Created contact database from online, mobile and phone customers to tailor offers and promotions matching habits and preferences.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Collaborated with team to develop effective, winning sales strategies.
- Stayed up to date on inventories, supplies and customer orders.
- Received payments, returned accurate change and closed checks in POS system.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take party reservations.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Notified server after seating parties in section to facilitate prompt service.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Hostess, Famous Toastery, January 2018-February 2019City , STATE
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Offered preferred tables and other special accommodations to VIP customers.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Answered customers' questions about hours, seating, current wait time and other information.
- Checked dining and serving areas every 30 minutes to verify proper cleanliness and readiness for guests.
- Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
- Completed closing duties by emptying trash and polishing silverware.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Notified server after seating parties in section to facilitate prompt service.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered telephone to provide dining information and take party reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Answered questions about food and order statuses for waiting customers.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Retail Sales Associate, Cracker Barrel, October 2017-January 2018City , STATE
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Helped customers by answering questions and locating merchandise.
- Help customers load purchased equipment when necessary.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Completed all assigned training to stay updated on important policies and procedures.
- Managed cash register operations using POS system, including processing sales and returns.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Bagged, wrapped and packaged purchases according to customer needs.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Answered questions about current promotions and resolved issues according to store policies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Prepared products for promotional sampling during in-store demonstrations.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
High School DiplomaUnion Pines High School, , CityStateJuly 2019
Accomplishments
- Won “Employee of the Month” in 2019.
Certifications
- ServSafe
- First Aid/CPR
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Length
Resume Overview
School Attended
- Union Pines High School
Job Titles Held:
- Drive Thru, Cashier, Line, Dining Room, Dish
- Hostess and Togo Specialist
- Hostess
- Retail Sales Associate
Degrees
- High School Diploma
Similar Resumes
