Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Attentive Dot Certified Delivery Driver, Experienced Overnight Warehouse Support Manager, Army Veteran with a vast number of years in the United States Military willing to go above and beyond to satisfy employers and customers. Shipping and Warehouse Coordinator professional possessing talents in training employees to reach true potential. Looking for a challenging role where great problem-solving skills can be well-utilized. Also an

Effective Overnight Support Manager proudly offering over 30 years' experience in customer-driven retail settings. A determined professional known for handling stressful situations with composure while managing promotional activities. Willing to work hard to deliver a high level of customer service.

Customer-focused individual boasting a career finding reasonable solutions to problems. A dependable Overnight Support Manager committed to coaching employees and implementing techniques that reduce theft and drive employees to enjoy and work hard for the company

Skills

Logging support tickets

  • Providing customer support
  • Recording support tickets
  • Technical support services
  • Customer support needs assessment
  • Supporting projects
  • Field support
  • Member service and support
  • First level support
  • Wellness support
  • Receiving support
  • Sales support
  • Technical and diagnostic support
  • Basic life support expertise
  • Event support
  • National security support
  • Supporting armed convoys
  • Parts department support
  • Unit administrative support
  • Logistics support strategies
  • Support group oversight
  • Comfortable with overnight runs
  • Technical support background
  • Customer support experience
  • One-on-one support
  • Skill building support
  • Team support and oversight
  • Root cause support
  • Behavior support
  • Production support
  • Logistics support
  • Document control support
  • Staff development support
  • Socialization support
  • Employee support
  • Front counter support
  • IEP planning support
  • Product development support
  • Arbitration case support
  • Implementation support
  • Business support
  • Mission readiness support
  • Strategic acquisitions support
  • Shipment support
  • Engineering team support
Education and Training
Wayland Baptist University Plainview, TX Expected in 12/1990 Associate of Arts : Physical Education K-12 Teaching And Coaching - GPA :
Plainview High School Plainview, TX Expected in 05/1987 High School Diploma : - GPA :
Experience
Havertys Furniture - DOT Certified Delivery Driver/Warehouse Worker.
City, STATE, 05/2020 - 08/2020
  • Delivered furniture by driving merchandise to customers and Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
  • Moved large and bulky items up to 150 pounds manually or with equipment such as power equipment and Man power .
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
Lowe's Home Improvement - Overnight Support Manager/Supervisor
City, STATE, 08/2019 - 04/2020
  • Coached and trained new employees, offering positive feedback and helpful advice when completing tasks.
  • Checked inventory levels and placed merchandise orders for restocking purposes.
  • Drove sales and boosted customer excitement through effective oversight of store promotions.
  • Identified methods to help reduce shrink and integrated strategies into regular store procedures.
  • Helped the warehouse staff by unloading trucks and using heavy equipment to ensure that merchandise was stocked correctly.
  • Cleaned Shipping and Receiving areas and disposed of debris and trash to keep walkways clear for personnel and visitors.
  • Maintained performance by cleaning and lubricating components such as Forklift and Orderpickers.
  • Read blueprints and specifications to determine best methods to approach Departmental projects.
  • Assessed offload process property areas for damage caused by RDC and or bad weather and notified ASMor Store Management of findings.
  • Collaborated with several departments heads to complete projects within expected timeframes.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
United States Army - CSM/Command Sergeant Major
City, STATE, 05/1987 - 07/2019
  • Coached and directed senior enlisted personnel throughoutcommand.
  • Planned and managed training initiatives for over 5000 plus soldiers.
  • Provided expert advice to commanders on areas such as troop assignments and disciplinary concerns.
  • Identified exceptional performance and achievements and recommended awards to increase morale and production.
  • Delivered professional development classes as component of field unit visits.
  • Managed surveillance of individuals, specific properties and events.

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Resume Overview

School Attended

  • Wayland Baptist University
  • Plainview High School

Job Titles Held:

  • DOT Certified Delivery Driver/Warehouse Worker.
  • Overnight Support Manager/Supervisor
  • CSM/Command Sergeant Major

Degrees

  • Associate of Arts
  • High School Diploma

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