Dog Groomer resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Grooming and bathing
Safety precautions and measures
Animal behavior knowledge
Animal health understanding
Dog behavior expertise
Breed and species knowledge
Relationship development
Team management
Communications
Organization
Inventory management
Problem resolution
Business operations
Planning and coordination
Customer service
Process improvement
Supervision
Experience
Dog Groomer, 04/2009 to 03/2020 Tractor Supply – Buhl, MN,
Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
Monitored 20+ animals per 8 hr shifts.
Delivered consistent customer service to pet owners.
Washed, groomed and trimmed each animal to enhance coat health.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Developed long-term relationships with clients and bonded with animals through regular contact.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Kept dogs safe by remaining alert to environmental conditions.
Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Bathed approximately 20 animals per 8 hour shift.
Assistant Deli Manager, 07/2005 to 04/2009 Bristol Farms – Santa Barbara, CA,
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Controlled portion sizes and garnishing for optimal cost controls.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Priced and ordered food products, kitchen equipment and food service supplies.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Sales Associate, 10/2003 to 05/2004 Tishman Speyer – Seattle, WA,
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Answered customers' questions and addressed problems and complaints in person and via phone.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Diminished project gaps to promote smooth workflow.
Education and Training
Associate of Applied Science: Political Science And Government, Expected in Middlesex County College - Edison, NJ GPA:
3.6 GPA
Major in Criminal Justice
NJ Stars Scholarship Recipient
High School Diploma: , Expected in 06/2004 Bogota Jr./Senior High School - Bogota, NJ GPA:
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