LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Document Review Specialist
Please provide a type of job or location to search!
SEARCH

Document Review Specialist Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
DOCUMENT REVIEW SPECIALIST
Summary

Customer Service and Collections Specialist with seven years experience. Background includes extensive knowledge of the Financial Services Specific focus areas are mortgage, collections and audit. Provide solid leadership skills who dependably achieves department goals. Customer Service communication and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Skilled focal point between company business partners and customers in the exchange and reconciliation of payments, escrow, and legal information. Proficient in problem solving, analyzing,audit and providing detailed reports for current and future transactions. Develops successful audits to improve profitability and reduce financial lost and errors. Skilled with customer service inspired and motivated to help customers build their financial independence.

Highlights
  • Excel spreadsheet
  • I-Vault
  • Lotus Notes
  • Audit
  • Recovery l
  • Cart
  • FSD, System One
  • Bpm
  • Business Information System BIS
  • Enterprise Bar
  • Active listening skills
  • Strong organizational skills
  • Adaptive team player
  • nvoice processing
  • Customer service expert
  • Energetic work attitude
  • Sharp problem solver
  • Microsoft PowerPoint
  • Microsoft Excel
  • Creative problem solving
  • Critical thinking
  • Data collection, Data entry
  • Documentation, Email
  • Microsoft Outlook
  • Microsoft Word
  • Multi-Task Management
  • Organizational Skills
  • Spreadsheets, Telephone Skills
  • Type 40 WPM, 10-Key
  • Active listening
Accomplishments

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

  • Trained peers on different functions
  • Reduced financial lost for bank by audit accounts before mail out
  • Exceeded to meet department standards
  • Diligently completed all assigned tasks
Experience
Document Review SpecialistFeb 2014 to Aug 2015
Chase - Columbus, OH
  • Court Orders & Levies Input/ Output Sworn Statement exceptions queue return mail Sworn Statement repair queue. Sworn Statement audit reviewing duplicates. Data entry on rescans for Levies Department and Court Orders Department. Answering NJ writs Preparing bar codes for NJ writs. Trained as back up employee for Remittance Department within Court Orders & Levies. Verified holds that was done in C/A trained peers on Sworn Statements Audit/Biz. Audit on Sworn Statement orders.
Document Review SpecialistMay 2012 to Feb 2014
Chase - Columbus, OH
  • Court Orders & Levies Have excellent attention to detail and concern for all aspects of the job.
  • Able to evaluate and analyze data from multiple sources in a fast-paced environment.
  • Adapt to changing needs & deadlines and remain calm when under pressure.
  • Focused on the customer Being passionate & knowledgeable about legal documents and keeping up on latest industry trends
  • Have amazing communication and personal skills Processing legal orders in all 50 states.
Risk Operations Analyst 1Oct 2010 to Jan 2012
Chase - Columbus, OH
  • Use multiple operating systems efficiently Mainframe and PC applications such as B1B Applications, Vector, Lotus Notes, and Microsoft Office applications MS Word and Excel.
  • Multi task and have the ability to make decisions with minimal supervision.
  • Demonstrate teamwork by working with other members on the team to accomplish one goal.
  • Work successfully under tight time constraints and have the ability to make approval or decline decisions for customer bank accounts.
  • Provided information making necessary updates to file. intermediate proficiency in answering customer inquiries.
  • Answering customer inquiries and providing information.
Collection SpecialistSep 2009 to Oct 2010
Chase, National Deposit Recovery - Columbus, OH
  • Responsible for inbound and outbound calls in an effort to collect on company's accounts.
  • Research Account info.
  • Make necessary updates Recovery System.
  • Demonstrate teamwork by working with other members on the team to accomplish one goal.
Collection SpecialistDec 2008 to Jun 2009
Mrs. Associates Inc - Westerville, OH
  • Responsible for inbound and outbound calls in an effort to collect on company's accounts.
  • Making necessary updates to file.
  • Collecting on unpaid capital one accounts.
Customer Service RepSep 2006 to Oct 2007
Chase Home Finance - Columbus, OH
  • Responsible for inbound and calls in an effort to research information on home loan accounts.
  • Discussed company's products and services for home equity.
  • Work on Vls, Resolve escalated customer, third party, or internal bank inquires via telephone or correspondence.
  • Prepared documentation for customers mortgage loans
  • Provided information on loan information regarding interest rates and refinance.
Collection SpecialistFeb 2001 to Feb 2004
Intel risk Management Inc - Columbus, OH
  • Making necessary updates to file.
  • Collecting on unpaid sprint accounts.
  • Responsible for inbound and outbound calls in an effort to collect on company's accounts.
Education
High School Diploma, HS Diploma2008Penn Foster HS - Scranton, PA
Skills

Attention to detail,10-Key, Active Learning, Excel, mail, Microsoft Office applications, MS Word, Research, spreadsheet, Training, Teamwork,

10-Key Computer Proficiency, Creative Problem Solving, Critical Thinking, Customer Service, Data Collection, Data Entry, Documentation, Email, Internet Research,Audit, Research, Spreadsheets, Telephone Skills, Time Management, Type 40 WPM, Typing, Writing, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Proofreading.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Chase
  • Chase, National Deposit Recovery
  • Mrs. Associates Inc
  • Chase Home Finance
  • Intel risk Management Inc

School Attended

  • Penn Foster HS

Job Titles Held:

  • Document Review Specialist
  • Risk Operations Analyst 1
  • Collection Specialist
  • Customer Service Rep

Degrees

  • High School Diploma , HS Diploma 2008

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
DOCUMENT-REVIEW-resume-sample

DOCUMENT REVIEW

Beacon Hill, Special Counsel, UnitedLex, Synergy

Pompano Beach, Florida

Document-Review-Attorney-resume-sample

Document Review Attorney

Independent Contractor

Leesburg, Virginia

Document-Review-Associate-resume-sample

Document Review Associate

Special Counsel

Pittsburgh, Pennsylvania

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.