document imaging specialist resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Data Entry specialist adept at developing and maintaining databases. Certified in 10-key and highly skilled at creating effective organizational and filing systems.

  • Problem resolution
  • Self-starter
  • Deadline-oriented
  • Microsoft Office
  • Report analysis
  • Microsoft Office proficiency
  • Self-directed
  • Excellent communication skills
  • Computer-savvy
  • Resourceful


  • Investigated and analyzed client complaints to identify and resolve issues.


  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Data Organization

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

02/2012 to Current Document Imaging Specialist Capstar Financial Holdings, Inc. | Athens, TN,
  • Document Imaging/Document Management Wichita, KS.
  • Processing and handling documents to be created, shared, organized and stored efficiently and appropriately.
  • Prepping- Disassembled and removed all bindings from all paper documents for optimal imaging of the documents structure and intelligence, reducing costs, and ensuring quality for our customers.
  • Indexing - Performing data entry using 10-Key while viewing images, creating a full text database creation, which provides accurate and complete access to information at the time of need.
  • Document Image Delivery- Completed the document imaging conversion process by arranging management of the company's original source documents while providing access to the company's digitally converted records.
  • Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
  • Eliminated outdated records by sending the records to be scanned.
  • Updated departmental standard operating procedures and database to accurately reflect the current practices.
  • Verified that information in the computer system was up-to-date and accurate.
02/2010 to 2012 Administrative Assistant/Inside Sales Support Representative American National Insurance Company | Fountain Hills, AZ,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Handled all media and public relations inquiries.
  • Planned meetings and prepared conference rooms.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
  • Addressed customer questions and concerns regarding products, prices and availability.
  • Answered customers' questions about products prices, availability, uses and credit terms.
  • Determined the cost and pricing of proposals and bids.
01/2009 to 02/2010 Licensed Sales Producer Allstate Insurance Company | City, STATE,
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Calculate premiums and establish payment method.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Contact underwriter and submit forms to obtain binder coverage.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
  • Processed applications, payments, corrections, endorsements and cancellations.
  • Called 200 warm leads each week to expand client base.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Prepared necessary paperwork to process insurance sales and renewals.
  • Pursued continuing education and training programs to continue professional development.
  • Followed up with potential clients regarding online information requests.
05/2008 to 01/2009 Insurance Lead Generation Representative Neptune Leads Inc | City, STATE,
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Explain products or services and prices, and answer questions from customers.
  • Maintain records of contacts, accounts, and orders.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Expected in 2018 to to Associate of Applied Science | Nursing WATC, Wichita, KS GPA:

Pursuing Degree in Nursing.

3.0 GPA

Expected in 2006 to to GED | North Mesquite High School, Mesquite, TX GPA:
  • 10-Key
  • Schedule appointments
  • conversion
  • copying
  • data entry
  • Delivery
  • Document Management
  • faxing
  • filing
  • Imaging
  • Indexing

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Resume Overview

School Attended

  • WATC
  • North Mesquite High School

Job Titles Held:

  • Document Imaging Specialist
  • Administrative Assistant/Inside Sales Support Representative
  • Licensed Sales Producer
  • Insurance Lead Generation Representative


  • Associate of Applied Science
  • GED

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