Strategic-minded Distribution Manager with expertise in healthcare operational management and process improvement. Recognized for superior customer service and operational excellence. Motivated to learn, grow and excel in The Stead Family Department of Pediatrics with 8 years of experience.
Work History
01/2017 to Current
Distribution ManagerCort Business Services – Sacramento, CA,
Managed the distribution and business development department by developing and maintaining operational oversight, business objectives and process improvement projects.
Applied strong leadership talents and problem-solving skills while supervising the distribution team and communicating with a diverse group of team members and customers.
Developed highly empathetic surgeon and client relationships and earned reputation for exceeding service standard goals during intense transplant situations.
Managed operational and financial activities by creating and analyzing financial reporting and monitoring expenditures and plans concerning budget and fiscal matters.
Analyzed data in electronic transplant database system by providing various reports using Microsoft programs to provide direction in strategic planning initiatives.
Enhanced productivity levels by anticipating needs and delivering outstanding support of new ideas and projects to ensure constant growth in the company.
09/2015 to 12/2016
SecretaryCorecivic – Mound, TX,
Developed, implemented, and managed the Division/Center for Digestive Diseases SharePoint site along with the Divisional SharePoint site, which has led to an increase of communication between employees.
Managed business processes and coordinated with management on special projects.
Developed marketing publications for the Division of GI/ Hepatology including the fellowship newsletter, Acute and Chronic Liver Disease Flyer, fellowship teaching award, and Center for Digestive Diseases brochure to improve the divisional branding.
Educated co-workers on SharePoint, Tableau, One Drive, Epic, Microsoft programs, and Outlook to maintain and improve employee training.
Organized and coordinated meetings, conferences, courses, and classes for physicians while utilizing OneDrive to store created agendas and meeting minutes.
Responsible for assisting and maintaining faculty clinic, procedure, and service rotation schedules. This involves entering all schedules into Oracle, running monthly schedules for distribution and entering schedules to UIHC Smart Web.
10/2014 to 09/2015
Certified Nurses Assistant Lhc Group – Selinsgrove, PA,
Offered immediate assistance in emergency and routine situations to evaluate needs and deliver care for adult and pediatric patients.
Performed daily dressing changes for burn patients and assisted nursing staff with hydrotherapy and wound cleansing.
Maintained and oversaw front desk, performing tasks such as answering phone calls, patient call lights, discharge and admission instructions, paged physicians, and organized patient charts and documents.
Performed patient personal hygiene such as bathing, toileting, feeding, dressing, grooming and oral care for patients.
07/2013 to 10/2014
Certified Nurses Assistant Lhc Group – Smyrna, GA,
Trained new staff members and supervised their progress.
Measured intake and output, and performed glucose testing.
Completed vital signs and patient electronic charting, and assisted in activities of daily living.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Skills
Customer service
Strategic Planning
Excellent verbal and written communication
Operations management
Business development planning
Project Management
Education
Expected in 07/2019
Master's of Business Administration in : Healthcare Administration Western Governors University - Salt Lake City, UT GPA:
Expected in 05/2016
Bachelor's of Healthcare Administration : Purdue University Global - Cedar Rapids, IA, GPA:
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