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dispatcher cdl class a driver resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing [Number] years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over [Number] years of experience on road. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Motivated [Job Title] proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with [Number] years of experience building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks. [Job Title] experienced using GPS to determine efficient routes. Hardworking individual with more than [Number] years of safe driving. Long-haul and regional driving background. Safety-focused [Job Title] with outstanding work ethic and more than [Number] days with zero accidents. Skilled in customer service and following DOT requirements and good safety practices. Licensed for [Type] operation. Expert Driver comfortable lifting up to [Number] pounds, operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients. Experienced Truck Driver with expertise operating 18-wheelers and box trucks. Brings clean driving record, CDL [Type] license and current HAZMAT endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork. Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Skills
  • Critical Thinking
  • Tractor-Trailer Operation
  • Safety and Emergency Equipment
  • Adaptability and Flexibility
  • Payment Collection
  • Work Logging
  • GPS Applications
  • Map Reading
  • Heavy Lifting
  • CB Radio Communication
  • Dangerous Goods Transportation
  • Attention to Detail
  • Truck Cab Computer Operation
  • Accident Documentation
  • Problem-Solving
  • Vehicle Defect or Damage Reporting
  • Trailer Coupling and Uncoupling
  • Vehicle Service Documentation
  • Problem Solving
  • Process Monitoring
  • Delivery Documentation
  • Cargo Security
  • Delivery Instructions Verification
  • State and Federal Regulations
  • Truck Maneuvering
  • Vehicle Inspection
  • Loading and Unloading
  • Time Management
  • Decision Making
  • Truck Weighing
  • Cargo-Specific Procedures
  • Special Equipment Installation
  • Hydraulic and Manual Lifts
  • Route Navigation Software
  • Document Verification
  • Location-Based Messaging
  • Blocks and Tackle
  • Word Processing
  • ERP and SAP
  • Spreadsheet Tracking
  • Visual Inspection
  • Cargo Trucks
  • Inventory Taking
  • Customer Relations
  • Emergency Roadside Repairs
Education and Training
Godley High School Godley, TX Expected in 09/2018 High School Diploma : - GPA :
Experience
Custom Commodities - Dispatcher /CDL Class A Driver
Arkadelphia, AR, 11/2019 - 06/2023
  • Tracked changes in computer system to keep records current and accurate.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Scheduled loads according to priority and available equipment.
  • Investigated and resolved customer and vendor issues to retain business.
  • Managed daily delivery and work schedules to maximize coverage.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Communicated with individuals within inbound call center setting to complete dispatch support for [Type] calls.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Reported delays, accidents or other traffic and transportation situations.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Recorded results of service calls to create report summaries for senior management.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Identified locations and needs of callers to accurately send assistance.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Supervised driver dispatching, route planning and vehicle tracking for over [Number] drivers.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
Cocreativ - CDL Tanker Driver
New York, NY, 10/2004 - 12/2019
  • Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
  • Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.
  • Hauled gasoline, lubricating oil and crude oil to customers in tanker trucks.
  • Inspected vehicle and personally handled routine upkeep.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Kept bus orderly with strong control over passenger behaviors.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Followed regular schedule of pickups for individual customers and groups.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
  • Reacted decisively and quickly to protect spoilage.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Processed shipment documents neatly and efficiently for each load.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
  • Recorded expenses and maintained receipts.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Obtained signatures needed to complete and process paperwork.
  • Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
Aguila Express - Driver
City, STATE, 08/2013 - 01/2019
  • Reviewed work orders to perform freight movement and deliveries.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Delivered customer orders and collected payments to keep accounts current.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Documented daily mileage, gas and other data.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Drove trucks to and from job sites to deliver supplies.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Transported riders to designated stops according to pre-determined schedules.
  • Delivered goods and services to customers on time and in excellent condition.
  • Collected payments for goods delivered or unloaded.
Languages
Spanish :
Professional
Negotiated :

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Resume Overview

School Attended

  • Godley High School

Job Titles Held:

  • Dispatcher /CDL Class A Driver
  • CDL Tanker Driver
  • Driver

Degrees

  • High School Diploma

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