Dependable Dispatcher offering [Number] years of experience maintaining tight delivery schedules and keeping customers satisfied. Stellar skills in clear and professional team and customer communication. Enthusiastic about driving improvements to business operations.
Efficient in decision-making and problem-solving Strong verbal and written communication skills Microsoft Office 2019 Delivery procedures
Call Center • Customer Service • Microsoft Office Proficiency • Med Efficient in decision-making and problem-solving Strong verbal and written communication skills Microsoft Office 2019 gb ICAO Terminology • Phone Etiquette • Multitasking • Interpersonal Skills • Conflict Resolution • Team player • Call Center • Customer Service • Microsoft Office Proficiency • Medical Terminology • Phone Etiquette • Multitasking • Interpersonal Skills • Conflict Resolution • Team player • Communication Skills • Positive AttitudeCommunication Skills • Positive Attitude
|
|
Consitneyly excrrded department standard mertic for call requiring a mimimnumn averavgr avililbilty of 95% and adherence to scduke od 95
· Managed a team of 100 field technicians another prodouctivelty technician work routes to identify possible late appointments as well as assisting technician with the troubleshooting of technical billing issues
· Verify accuracy of documents and made correction as necsseatucy to assure information to new a Customer
· caService and Tech to support in the execution of all projects and day to day operations.
· Generated new ticket for job projects including entering scope of work and finding the proper technical to perform specific jo sites are data project including entering scope
· Managed customer called effectively in complex fast pace and chanlleaging dispatching center environment
· ThenMonitored customer service dispatch requests and dispatches technicians in a timely manner.
· Scheduled and dispatched over [Number] daily roadside assistance calls based ocaller locations and available employees.
· Demonstrated self-reliance by meeting and exceeding workflow needs.
· Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
·
Handhle 125 customer daily with a average talk time of 3 times answering qution responding to inquire and deescalating call
Achieved exectional customer servicec to every customer by leveraging extensive knowledge id product and servivec
[Company Name] [Job Title]
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
School Attended
Job Titles Held:
Degrees
Dispatch Coordinator - Office Administrator
American Society For The Prevention Of Cruelty To Animals
Brooklyn , NY