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Dispatch Resume Example

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DISPATCH
Professional Summary

Skilled Medical Assistant with 13+ years experience in a OB-GYN clinic setting. Patient- focused, efficient worker with administrative and clinical capabilities.

Skills
  • Excellent communication skills
  • Basic computer skills
  • Strong initiative
  • Strong written and verbal communication skills
  • Strong team player, team building
  • Supervisory experience
  • Technical school training
  • Good multitasker
  • Payroll
  • Invoice processing
  • Customer service-oriented
  • Multi-line phone proficiency
  • CPR certification
  • Professional phone etiquette
  • Works well under pressure
  • Prenatal care
  • Trained in pre- and post-surgical care
  • Proper NG tube insertion and removal
  • Trustworthy companion
  • Foley catheter insertion/removal
  • Seasoned in medical clinical procedures
  • Compassionate caregiver
Work History
Dispatch, 04/2008 to 02/2014
T&T TRUCKING OF WISCONSIN, LLC. – 4700 W Dean Rd.
  • Dispatch loads for drivers.
  • Scheduled broker loads for trucks.
  • Provided outstanding customer service.
  • Billing
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Created daily and weekly cash reports for accounting management.
Medical Assistant - Surgery Scheduler , 01/2004 to 03/2009
Midtown Health Clinic – 5818 W. Capital Dr. Milwaukee, Wisconsin 53216
  • Prepared patient charts accurately and neatly for the clinic.
  • Answer telephone calls, triage patients and schedule appointments and surgeries at hospital.
  • Monitor phone messages, retuning calls in timely manner.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Follow-up on abnormal lab results, notify patients with results.
  • Provided pre- and post-operative care.
  • Prepare and assist with various procedures such as Colposcopy, Circumcision, Endo Biopsy Cryocautery, etc.
  • Clean and sterilize medical instruments.
  • Removing sutures, changing wound dressings.
  • Collecting laboratory specimens, cultures for testing.
  • Administering medications as directed by M.D.
  • Appointment tracking on all OB patients.

  • Verified patients' eligibility and claims status with insurance agencies.
Patient Service Rep (Orthopedic Clinic), 12/2003 to 12/2004
Medical College of Wisconsin – 9200 W. Wisconsin Ave. Milwaukee, WI 53226
  • Greeting patients for appointments at front desk.
  • Takes messages, answers questions or directs calls to appropiate person or department.
  • Scheduling and rescheduling appointments.
  • Perform clerical duties, upon request, including but not limited to filing, creating new patient charts.
  • Opening/closing clinic.
  • Other duties assigned.
Medical Assistant - Receptionist, 10/2001 to 06/2003
Capital Drive Health Center – 7100 W. Capital Dr. Milwaukee, WI 53216
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
Education
GED: MATC - Milwaukee, WI
High School Diploma: BBI Insitute - Milwaukee, WI
Certifications

Nursing Assistant, Medical Assistant, CPR Training

Additional Information
Volunteer guardian with the (Gain Project)
Volunteer (Salvation Army)
Member of Holistic Health Ministry, Mission Ministry and Choir member at my church
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Resume Overview

Companies Worked For:

  • T&T TRUCKING OF WISCONSIN, LLC.
  • Midtown Health Clinic
  • Medical College of Wisconsin
  • Capital Drive Health Center

School Attended

  • MATC
  • BBI Insitute

Job Titles Held:

  • Dispatch
  • Medical Assistant - Surgery Scheduler
  • Patient Service Rep (Orthopedic Clinic)
  • Medical Assistant - Receptionist

Degrees

  • GED :
    High School Diploma :

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