Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
23 years of proven effective, results-oriented, management experience in both large and small corporate environments. A U.S. Marine with exceptional focus, follow-through, ability to find dynamic solutions to difficult problems. Innovative thinking, creative and meticulous. Extensive analytical/problem solving skills with the ability to achieve strategic objectives. Strong leadership skills at all levels and the proven ability to thrive and learn skill sets in multiple and diverse environments. Creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals
  • Business operations organization
  • Product line expansion
  • New product delivery
  • Client account management
  • Negotiations expert
  • Market research and analysis
  • Project management
  • Revenue/Market Expansion
  • Risk Management
  • Operations Management
  • Information Systems
  • Enterprise platforms
  • Database Administration
  • IT Security
  • IT Optimization
  • Server Administration
02/2013 to Current Director of IT / Logistics Frontier Technology Inc | Newport, RI,
  • Responsible for the company logistics, execution and support of nation-wide technology platforms in organizations such as Walmart, Sam’s, Rite-Aid, Florida Hospital, MetLife, CVS, T-Mobile, Kellogg’s, Coca-Cola, Shell, Samsung, Toys R Us and Blue Cross Blue Shield.
  • Designed and implemented the American Express Blue Bird Expo technologies in Wal-Mart.
  • Networked with contacts and clients to increase sales and retain new business.
  • Managed a fleet of servers that hosted over 250 databases and 127 analytic websites.
  • Responsible for the management, strategy and execution of IT infrastructure and security.
  • Directed technical projects in alignment with organizational goals overseeing a staff of programmers.
  • Ensured effective delivery of networks, development, and disaster recovery systems/processes. Protected the confidentiality, integrity and availability of the company’s data and servers.
  • Engineered new proprietary technologies that are currently being used across North America.
  • Conducted code reviews and specification conformance testing. Strong IT, Program Management and Sales capabilities.

11/2001 to 02/2012 Chief Operations Officer Who's Watching TV, LLC | City, STATE,
  • Built and designed the core infrastructure of a company that provides critical Nielsen ratings and scheduling data to a vast array of large companies in the commercial advertising and media buying arenas.
  • Strategically implemented the staff, business practices and tactics to railroad the company to success.
  • Served as the primary driving force behind all operations, employee management, accounting, product development, marketing strategies, project management and systems analysis.
  • Served as a project manager for the programming department for both development and legacy system maintenance.
  • Acted as primary liaison between the sales and programming departments.
  • Effectively negotiated business related contracts and made all final decisions on purchasing and expenditures.
  • Played a pivotal role in the overall effusive growth of organization.
  • When understaffed while the company was expanding, used experience in IT to maintain an extensive array of database servers to include routine maintenance of a 1 terabyte database, SQL optimization, website maintenance, updates, security analysis, data import procedures, systems integration/implementation, datacenter networking, strategic backup procedures, traffic analysis.
  • Consistently proved capability with taking on multiple roles to drive the success of the company.
05/1997 to 08/2001 Executive General Manger Orlando Jet Center | City, STATE,
  • Responsibilities included managing a multi-million dollar corporate aviation facility at the Orlando/Sanford International Airport with over 60 employees.
  • Responsible for the corporate aircraft maintenance, line service, customer service and administration departments that handle hundreds of aircraft.
  • Made decisions on behalf of Orlando Jet Center concerning accounting, purchasing and maintenance.
  • Responsible for negotiating major airline business contracts and obtaining the business of corporate aircraft to include: charter flights, flight school, fuel contracts, hangar leases and maintenance jobs.
  • Diagnosed problems in processes that were hindering achievement of targets.
  • Evaluated business procedure to increase sales over five times previous year earnings.
  • Provided a means of standardization and control within the company.
  • Negotiated with the Orlando Sanford International Airport executives on behalf of Orlando Jet Center.
  • Served as company’s IT Director, Safety Officer, Hazardous and Materials Officer.
Military Experience
08/1994 to 11/1996 ALSS – II Battalion, Marine Fighter Attack Squadron 115, 223 United States Marine Corps | Beaufort, SC Responsible for knowledge and capability of repairs of the FA-18c fighter plane environmental control systems, technical publications, aircraft familiarization, bleed air leak detection systems, windshield anti-ice systems, cabin cooling, on board oxygen systems, air cycle air conditioning systems, avionics cooling systems, anti-G systems, cabin pressurization, fire detection canopy systems, electrostatic discharge, and the SJU-17 ejection seat system. Recently received a personal letter from Commandant of the Marine Corps, General Amos, commending the achievements made while both enlisted and since departure.
Education and Training
Expected in 1996 Advanced Certification | FA-18c Hornet Aviation Life Support Systems Naval Air Technical Center, Memphis, TN GPA:
Certified in FA-18c Hornet fighter plan aviation life support systems, technical publications, environmental control systems, cabin and avionics cooling, cabin pressurization, electrostatic discharge program, SJU-17 Naval Air Crew Common Ejection Seat, and handling explosives for the SJU-17.
Activities and Honors
  • Qualified Expert Rifle Marksman, United States Marine Corps
  • Certified in Marine Corp hand-to-hand combat training and Combat Tactical Training, United Stated Marine Corps
  • Graduated from Marine Corps boot camp in the top 4 of 78 recruits

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