director of hospital supply chain resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Decisive Supply Chain Supervisor skilled in managing productivity and overall performance of 75 team members while meeting business and customer service objectives. Proficient in supplier negotiation and conflict resolution strategies. Strong leadership and organizational talents.

Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 25 years of experience in leading organizational business units.

Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Adept at overseeing on-site quality and managing specific inspections schedules. Works effectively in cross-functional environments.

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 75 in the development of Project hospitals, ambulatory, ancillary locations.
  • Achieved value performance through effectively helping with task.
  • Achieved by introducing Epic, Peoplesoft, Lawson for HR tasks.
  • Supervised team of 75 staff members.
  • Federal contracting
  • Multi-plant experience
  • Supply Chain Management
  • International purchasing
  • Software experience
  • ISO Number standards
  • Staff Management
  • Supply chain distribution
  • Negotiating
  • Relationship building
  • Teamwork and Collaboration
  • Critical Thinking
  • Dependable and Responsible
  • Active Listening
  • Cultural Awareness
  • Maintenance and Repair
  • Planning and Coordination
  • Training and Development
Work History
01/2001 to Current Director of Hospital Supply Chain Community Action Program For Central Arkansas | Ward, AR,
  • Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
  • Negotiated Number% customer service rate for launch of new products by resolving material and production capacity constraints.
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
  • Built exceptional rapport with suppliers and transportation companies to create seamless operations.
  • Optimized supply chain infrastructure by assessing and initiating targeted changes to reduce operating costs by Number%.
  • Capitalized on opportunities to make significant cost savings to areas of supplies, services and capital requirements when optimizing resource management for group purchasing organization (GPO) service line directors.
  • Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
  • Drove Number% improvement in corporate growth by developing key metrics and applying Lean Six Sigma methodologies.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Managed distribution network, logistics, trade compliance and warehouse management.
  • Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.
  • Organized and maintained correct inventory levels to drive highest turns possible on inventory.
  • Provided supply chain guidance to team of Number employees.
  • Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Forecasted and managed annual operating budget for every location.
  • Achieved Number% inventory reduction by developing and implementing optimization methodologies for accounting processes.
  • Established vision and master plan for regional supply chain end-to-end structure, sourcing and delivery.
  • Applied insights of global economics and marketing to implement pricing strategies and channels.

+ Edit or add your own

  • Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit.
  • Developed and managed global supply base that contributed to growth of Number%.
  • Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
  • Created mechanisms to maintain open dialogue with product and service users and key suppliers, facilitating communication and helping prioritize opportunities.
  • Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
01/2001 to Current Lawson / People Soft Director The Independant Healthcare Company | City, STATE,
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Designed and implemented system security and data assurance.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
  • Managed use of various types of databases and configured, installed and upgraded new ones.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
  • Managed and monitored installed systems for highest level of availability.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Participated in team-building activities to enhance working relationships.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Delivered Product or Service to customer locations within specific timeframes.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Collaborated with department or management to achieve result.
  • Oversaw daily operations to ensure high levels of productivity.
01/1996 to 12/2021 Human Resources Director The Independant Healthcare Company | City, STATE,
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Liaised between multiple business divisions to improve communications.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Oversaw workers' compensation program for employees injured on job.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Led and strategically directed team of human resources professionals.

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  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Developed succession plans and promotion paths for staff.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Developed incentive program for hiring of and retaining of employees.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Conducted company-wide town hall meetings to convey updates.
Expected in 08/2010 to to Masters Science | Computer And Information Systems Security Canterbury Christchurch University, Cheshire , United Kingdom, GPA:
Expected in 08/2008 to to Bachelor Science | Computer And Information Sciences Canterbury Christchurch University, Cheshire, United Kingdom, GPA:

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Resume Overview

School Attended

  • Canterbury Christchurch University
  • Canterbury Christchurch University

Job Titles Held:

  • Director of Hospital Supply Chain
  • Lawson / People Soft Director
  • Human Resources Director


  • Masters Science
  • Bachelor Science

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