Assistant Manager with management experience and exceptional people skills. Versed in Automotive and Customer Relations. Desires a challenging role as a Manager. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Hardworking, Personable, Driven, and Highly Motivated.
Desktop Publishing Software: Photoshop, Illustrator, HTML
Enthusiastic people person
Great organizational skills
Training and development
Excellent communication skills
Compelling leadership skills
Social media savvy
Dining Room Services11/2015 to CurrentWatermark Retirement CommunitiesFrisco, TXApportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Assisted diners with seating as needed Checked the quantity and quality of received products Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Communicated with customers regarding orders, comments, and complaints Maintained a professional tone at all times, including during peak rush hours, Trained new employees on serving techniques, side work, and saftey precautions.
Assistant Manager01/2015 to 11/2015Just Brakes Auto RepairFrisco, TX Followed checklists to verify that all important parts were examined. Specialized in servicing brakes and fuel systems. Communicated with customers regarding vehicle issues and potential repairs. Contributed to repeat and referral business by using strong customer service and problem solving skills.Organized work records and filed reports. Managed a $4000 Led sales calls with team members to establish sales and customer retention goals. Monitored customer preferences to determine focus of sales efforts. Generated monthly and annual sales reports. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. sales portfolio.
Service Technician07/2011 to 10/2014Asbury Automotive GroupPlano, TX Maintained friendly and professional customer interactions. Accurately read blueprints and repair manuals to identify mechanical problems and fix them. Processed work orders and prioritized jobs. Planned work and determined appropriate tools and equipment. Followed checklists to verify that all important parts were examined. Examined vehicles to determine the extent of damage or malfunctions. Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors. Removed and replaced tires, shocks, struts and brakes.Reviewed the work of 2 auto mechanics.
Assistant Manager/Delivery Driver04/2010 to 07/2011Mr. Jim's PizzaFrisco, TXAccepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Cleaned and prepared various foods for cooking or serving Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques. Managed food and produce receiving process with 100% accuracy. Supervised and coordinated activities of cooks and workers engaged in food preparation Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Managed sales transactions with a revenue stream of $250,000Generated monthly and annual sales reports. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Maintained friendly and professional customer interactions. annually.
High School Diploma: General Education2010(Frisco) Centennial High SchoolFrisco, TX, USA3.2 GPA, Coursework in International Business, Finance and Accounting, Dual Student Athlete (Football, Basketball)
Audio Engineering/Studio Management2012The Recording ConnectionDallas, TX, USA3.8 GPA, Coursework in Audio Engineering, Coursework in Recording Studio Management, Coursework in Marketing, Public Relations and Promotions Management, Coursework in Music Theory, Emphasis in Studio Management and Artist relations
Business MarketingCollin CollegeFrisco, TX, USACoursework in International Finance, Statistics and Microeconomics Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing Coursework in Accounting, Minor in Business and Liberal arts.