dining room server resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Hard-working recent high school graduate (2.2 GPA) with 1.5+ years of work experience and proven knowledge of customer communications, food sanitation and safety, and customer satisfaction. Aiming to leverage my abilities to successfully fill the College role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals. Successful at keeping dining room areas working smoothly, tables turned over and residents fully satisfied with speedy service and delicious food. Energetic, friendly and enthusiastic about meeting guest needs. Focused and reliable jobs bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.
Skills
Food Preparation
Scheduling
Teamwork
Cash Handling
Cleaning
Food Delivery
Menu Presentation
Packaging
Food Safety
Taking Reservations
Setting Up Tables
Table Preparation
Greeting and Escorting Guests
Food Service Skills
Assigning Tables
Service Prioritization
Communication
Problem solving
Teamwork
Organization
Responsibility
Creativity
Flexibility
Leadership
Haitian/Creole- professional level
Work History
09/2019 to 05/2020
Dining Room ServerBrookdale Senior Living – Mesa, AZ,
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Took orders and delivered food items to residents in main dining room.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Backed up hosts by greeting guests, assigning tables and escorting to seats.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
Checked on needs of each table and retrieved additional items.
Accepted and documented table reservations.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Built long-lasting relationships with residents.
Maximized customer and worker safety by updating emergency protocols.
Set and reset 20 tables for dinner meals as over 45 daily customers came and went.
Replenished table, wait staff and kitchen supplies.
Checked in with customers and specific dietary needs while refilling waters and clearing plates.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
05/2019 to 10/2019
CashierFogo De Chao – Houston, TX,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Used cash registers and POS systems to request and record customer orders and compute bills.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers by answering questions and fulfilling requests.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
01/2019 to 05/2019
CashierFogo De Chao – Long Island, NY,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Requested official identification for wine purchases and verified details, consistently meeting strict legal standards of underage sales.
Served needs of more than 90 customers in a busy environment.
Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Helped over 90 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Education
Expected in 06/2020 to to
High School Diploma: Northeast High School - 700 NE 56th St, Oakland Park, FL 33334, GPA:
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