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dining room server resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
My professional goal is to seek a position to utilize and challenge my customer service skills. I hope to have the opportunity to bring excellent personalized customer and associate experience. 
Skills
  • Highly dependable 
  • Quick learner
  • Attention to detail
  • Multitasking
  • Conflict resolution
  • Excellent Customer Service 
  • Exceptional communication skills
  • Work well with others 
  • Strong guest relations
Work History
Dining Room Server, 07/2007 to 05/2011
Country Meadows Retirement CommunitiesAllentown, PA,
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.

Office Assistant , 04/2014 to 06/2015
State Of North CarolinaWaynesville, NC,
  •  Greeted customers in a timely manner with exceptional service.  
  • Answered questions and directed customers to their correct classes and levels. 
  • Contribute to a harmonious work environment with positive guest relations and team members. 
  • Took payments 
  • Tally and log student information into a database.
  • Ability to multi task and take direction to perform duties in a timely manner. 
  • Demonstrated knowledge of proper telephone functions and proper telephone etiquette. Screened and coordinated incoming and outgoing calls, including recording and reporting of messages. 
  • Used time efficiently when not serving customers, including keeping files and office space neat. 
  • Contacted customers to follow up on payments and attendance. 
  • Responded to all customer inquiries thoroughly and professionally.
  • Performed secretarial duties to maintain a well flowing front desk and department. 
  • Served as a reception agent for all students and parents, team members, and facilitates channeling of information to appropriate point of service timely and accurately.
  • Typing skills and computer knowledge. 

Assistant Manager , 06/2011 to Current
Foot Locker Inc.Riverside, CA,
  • Consistently provide professional, friendly and engaging service.
  • Contribute to a harmonious work environment with positive guest and associate relations. 
  • Receive frequent customer compliments for going above and beyond normal duties.
  • Deliver quality service by providing a warm and welcoming environment.
  • Assist co-workers.
  • Ability to multi-task and take directions to perform duties in a timely manner.
  • Ability to work under pressure. 
  • Display enthusiasm and knowledge about the restaurant's menu and products.
  • Skillfully promote items on beverage lists and restaurant specials.
  • Act as a central information source for both guests and associates. 
  • Communicate and greet guests as well as outside vendors. 
  • Acknowledge and respond to all internal and external guests.
  • Ensure superior guest experience by addressing guests concerns and complaints, demonstrating empathy and resolving problems on the spot.
  • Train and teach associates.
  • Enhances professional development and growth with effective communication skills and support team members.
  • Participate in inventory ordering and the distribution of supplies. 
  • Prepare payroll.
  • Scheduling.
  • Banking deposits. 
  • Operate cash register.
  • Maintain records and process reports at the end of the day. 
  • Participate and lead in continuous quality improvement team meetings.
  • Demonstrate managerial skills and knowledge according to the companies policy and procedures. 
  • Conduct interviews and associate job reviews. 
  • Typing skills and computer knowledge. 

Education
Associate of Arts: , Expected in 2016
Truckee Meadows Community College - Reno, NV
GPA:
Attended classes: , Expected in
University of Nevada, Reno - Reno, NV
GPA:
High School Diploma: , Expected in
Mcqueen High School - ,
GPA:
Additional Information

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Resume Overview

School Attended

  • Truckee Meadows Community College
  • University of Nevada, Reno
  • Mcqueen High School

Job Titles Held:

  • Dining Room Server
  • Office Assistant
  • Assistant Manager

Degrees

  • Associate of Arts
  • Attended classes
  • High School Diploma

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