Dining Room Server resume example with 5+ years of experience
Driven recent graduate leveraging studies in communications, seeking real-world experience in the media field. Offers strong interpersonal and task prioritization skills. Energetic and proactive individual with everlasting desire to improve. Goal-oriented and always looking for solutions that satisfy both client and colleague needs. Able to work in a fast-paced environment while demonstrating communication competence in the field of situational media. Has retained critical communication skills through college education and working in a high-end, full service restaurant.
- Premier customer engagement, relations, and assistance.
- Great advertising and persuasion skills.
- Quick and effective learner.
- Consistent desire to improve work skills and education of environment.
- Detail-oriented and effective memory.
- Team Player.
- High energy and stamina.
- Service-Oriented.
- Strong Verbal and Written Communication.
- Public Speaking.
Google Adwords certification for digital media and Mimic Social qualification for online marketing.
Griffin, GA, 01/2019 - 05/2022
- Up-sold high-profit items such as additions to entrees and/or wine to enhance sales numbers (i.e. turning forty dollar plate into one-hundred dollar plate).
- Effectively tailored self-presentation dependent on guests in order to communicate in most accurate manor.
- Arranged and detailed table sections in order to present cleanly, polished standard.
- Offered guidance to guests regarding pairing of different dishes and beverages to maximize experience.
- Replenished items and products through running side-work in order to keep restaurant well-stocked during busy periods.
- Checked in with customers regarding specific dietary needs and allergy restrictions upon initial interaction.
- Greeted all clientele and promoted conversation in order to establish connection.
- Discussed features and addressed any changes to menu.
- Cultivated strong relationships with both local and visiting regulars.
- Used communication and problem-solving skills with both guests and staff to alleviate issues.
- Maintained excellent standards of service by closely monitoring guests' experience.
- Communicated with guests using appropriate professional verbiage.
- Prioritized needs when working in quick environment.
- Used appropriate handling of different types of glassware.
- Collaborated with kitchen staff to update guests on unavailable dishes and wait times.
- Thought in overall best interest of guests and staff.
- Maintained clean-cut, professional appearance.
- Synchronized courses of meal using knowledge of cooking times dependent on dish.
- Applied comprehensive knowledge of wine, cocktails and beer to increase daily beverage sales.
- Checked identification for minimum age for sale of alcoholic beverages.
- Presented professional wine service standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by up-selling higher-end products to customers.
Lincoln, NE, 01/2018 - 04/2019
- Maintained store in clean and neat manner.
- Implemented effective inventory control procedures and ordered items when stock was low.
- Utilized professional customer service and operations with the public to alleviate issues and promote conflict resolution.
- Answered inquiries concerning standardized policies, procedures and regulations from colleagues as well as customers.
- Opened and closed down store independently.
- Managed and kept record of cash drawer sales in order to prepare for deposit.
- Answered incoming phone calls and sorted, distributed and sent mail correspondence.
- Signed for incoming shipments in owner's absence.
- Handled customer and employee relations regarding complaints, advice, and sorted other resolutions.
- Held each team member accountable for achieving brand and performance goals.
- Oversaw training and onboarding process for all newly hired employees.
- Maintained inventory stock for product and equipment, placing orders when necessary.
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Resume Overview
School Attended
- College of Charleston
Job Titles Held:
- Dining Room Server
- Management Assistant
Degrees
- Bachelor of Arts
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