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Dining Room Server resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Driven recent graduate leveraging studies in communications, seeking real-world experience in the media field. Offers strong interpersonal and task prioritization skills. Energetic and proactive individual with everlasting desire to improve. Goal-oriented and always looking for solutions that satisfy both client and colleague needs. Able to work in a fast-paced environment while demonstrating communication competence in the field of situational media. Has retained critical communication skills through college education and working in a high-end, full service restaurant.

Skills
  • Premier customer engagement, relations, and assistance.
  • Great advertising and persuasion skills.
  • Quick and effective learner.
  • Consistent desire to improve work skills and education of environment.
  • Detail-oriented and effective memory.
  • Team Player.
  • High energy and stamina.
  • Service-Oriented.
  • Strong Verbal and Written Communication.
  • Public Speaking.
Education
College of Charleston Charleston, SC Expected in 05/2022 – – Bachelor of Arts : Communications - GPA :
Certifications

Google Adwords certification for digital media and Mimic Social qualification for online marketing.

Work History
Heritage Of Peachtree - Dining Room Server
Griffin, GA, 01/2019 - 05/2022
  • Up-sold high-profit items such as additions to entrees and/or wine to enhance sales numbers (i.e. turning forty dollar plate into one-hundred dollar plate).
  • Effectively tailored self-presentation dependent on guests in order to communicate in most accurate manor.
  • Arranged and detailed table sections in order to present cleanly, polished standard.
  • Offered guidance to guests regarding pairing of different dishes and beverages to maximize experience.
  • Replenished items and products through running side-work in order to keep restaurant well-stocked during busy periods.
  • Checked in with customers regarding specific dietary needs and allergy restrictions upon initial interaction.
  • Greeted all clientele and promoted conversation in order to establish connection.
  • Discussed features and addressed any changes to menu.
  • Cultivated strong relationships with both local and visiting regulars.
  • Used communication and problem-solving skills with both guests and staff to alleviate issues.
  • Maintained excellent standards of service by closely monitoring guests' experience.
  • Communicated with guests using appropriate professional verbiage.
  • Prioritized needs when working in quick environment.
  • Used appropriate handling of different types of glassware.
  • Collaborated with kitchen staff to update guests on unavailable dishes and wait times.
  • Thought in overall best interest of guests and staff.
  • Maintained clean-cut, professional appearance.
  • Synchronized courses of meal using knowledge of cooking times dependent on dish.
  • Applied comprehensive knowledge of wine, cocktails and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Presented professional wine service standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by up-selling higher-end products to customers.
Nebraska Medical Center - Management Assistant
Lincoln, NE, 01/2018 - 04/2019
  • Maintained store in clean and neat manner.
  • Implemented effective inventory control procedures and ordered items when stock was low.
  • Utilized professional customer service and operations with the public to alleviate issues and promote conflict resolution.
  • Answered inquiries concerning standardized policies, procedures and regulations from colleagues as well as customers.
  • Opened and closed down store independently.
  • Managed and kept record of cash drawer sales in order to prepare for deposit.
  • Answered incoming phone calls and sorted, distributed and sent mail correspondence.
  • Signed for incoming shipments in owner's absence.
  • Handled customer and employee relations regarding complaints, advice, and sorted other resolutions.
  • Held each team member accountable for achieving brand and performance goals.
  • Oversaw training and onboarding process for all newly hired employees.
  • Maintained inventory stock for product and equipment, placing orders when necessary.

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Resume Overview

School Attended

  • College of Charleston

Job Titles Held:

  • Dining Room Server
  • Management Assistant

Degrees

  • Bachelor of Arts

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