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Dining Room Host Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

The enclosed resume summarize my qualifications and accomplishments. Because dental skills are best verified in person, I look forward to meeting with you. If, you need any additional information please feel free to contact me anytime on my cell 770-899-0390.

Thank you for your time and consideration.

Sincerely,

Jade Hugggins

Skills
  • Multitasking
  • Patient counseling
  • Dental staff support
  • Dining customer service
  • High-volume dining
  • Seating assignment preparation
  • Cash register operation
  • ID verification
  • Payment processing
  • Cash management
  • Customer greeting
  • Disinfecting rooms and equipment
  • Product restocks
  • Price labeling procedures
  • Merchandising guidelines
  • Safety methods
  • Product displays
  • Merchandise stocking
Experience
03/2019 to 11/2019 Dining Room Host Boyd Gaming, Inc. | North Las Vegas, NV,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Developed long-term relationships with customers, increasing opportunities for repeat business.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Responded to emergency cleaning requests to meet client expectations.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Moved equipment and furniture to thoroughly clean space.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
08/2017 to 12/2017 Call Center Representative Long Island Fqhc | Freeport, NY,

  • Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
  • Developed base for long-term sources of client prospects with referrals, occupational and special interest groups.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Improved call management database 85% by frequently changing and updating customer contact information.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
02/2016 to 12/2016 Cashier Pizza Hut | Fort Wayne, IN,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Attached price labels to products and updated sales floor signs.
  • Moved items to designated warehouse areas.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
08/2015 to 02/2016 Event Staff Member The Travel Corporation | Houston, TX,
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Monitored all patrons for compliance with safety protocols and procedures, providing optimal protection to all guests and staff.
  • Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
  • Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Checked credentials and issued passes before allowing access to property.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
Education and Training
Expected in 04/2021 Dental Assistant Certification | Dental Assisting OcuPrep Staffing And Training Solutions, Atlanta, GA, GPA:
Expected in 05/2013 High School Diploma | Columbia High School, Decatur, GA GPA:
Certifications
  • Certified Dental Assistant
  • CPR certified by American Heart Association.
  • Registered Dental Assistant in State of Georgia

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81Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • OcuPrep Staffing And Training Solutions
  • Columbia High School
Job Titles Held:
  • Dining Room Host
  • Call Center Representative
  • Cashier
  • Event Staff Member
Degrees
  • Dental Assistant Certification
  • High School Diploma