Dining Facility Attendant resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Motivated and hardworking team member successfully multitasking in fast-paced work environment. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-
building and time management abilities.
Skills
Table setup
Dining room organization
Food running
Table bussing
Guest service
Menu inquiries
Customer seating
First Aid/CPR
Problem resolution
Organization
Process improvement
Team management
Inventory management
Team building
Customer service
Relationship development
Planning and coordination
Communications
Project organization
Experience
Dining Facility Attendant, 06/2020 - Current Service Source – Louisville, KY,
Greeted guests with friendliness and professionalism.
Applied proactive and resourceful nature to create pleasant guest experiences.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Monitored customer movements and quickly cleared empty tables for future customers.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier, 11/2019 - 02/2020 Goodwin House – Falls Church, VA,
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed customer payments quickly and returned exact change and receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Inspected items for damage and obtained replacements for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Server , 03/2019 - 09/2019 Stan Clark Companies – Stillwater, OK,
Restocked condiments and drink station supplies to maintain customer satisfaction.
Partnered with team members to efficiently serve food and beverages.
Monitored customer movements and quickly cleared empty tables for future customers.
Calculated charges, issued table checks and collected payments from customers.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Greeted guests with friendliness and professionalism.
Applied proactive and resourceful nature to create pleasant guest experiences.
Stocked displays with new and transferred merchandise.
Offered product samples, answered questions and suggested products.
Managed inventory of dining room products, including condiments, linens and flatware.
Supported serving staff in delivering accurate and well-presented food orders.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server, 04/2018 - 04/2019 Stan Clark Companies – Enid, OK,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Partnered with team members to efficiently serve food and beverages.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Managed closing duties, including restocking items and reconciling cash drawer.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Promoted desserts, appetizers and specialty drinks.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Bachelor of Arts: Early Childhood Education, Expected in - Central Washington University - Ellensburg, WA GPA:
High School Diploma: , Expected in 06/2020 - Mount Tahoma Highschool - Tacoma, WA GPA:
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