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digital art director onboarding manager resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Talented professional, regarded as a knowledgeable leader, dedicated problem solver and avid big thinker. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Adept at planning, directing and maintaining continuous operations in various departments. Bringing sharp business acumen and acute market sense with history of success identifying and capitalizing on new opportunities. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Excels through mentoring, training and empowering team to excel in performance.

Skills
  • Market Trend Analysis
  • GoHighlevel CRM Software
  • Microsoft Office
  • Adobe XD & Photoshop
  • Simple HTML
  • ClickUp™ dynamic dependencies
  • Trello Project Management Platform
  • CallTrackingMetrics®
  • Exceptional communication
  • 15 years dental experience
  • Cross-Departmental Alignment
  • Campaign Performance Tracking
  • Analytics and Metrics
  • Team Member Development
  • Search Engine Optimization Practices
  • Marketing Strategy Development
  • Developing Targeted Leads
  • ROI Assessments
  • Website Updates
  • Brand Messaging
Work History
07/2019 to Current
Digital Art Director | Onboarding Manager Rws Hartford, CT,

Digital Art Director

  • Contributed to creative process through original ideas and inspiration.
  • Collaborated with designers to implement artistic vision.
  • Presented concepts, copy and art during internal and client reviews.
  • Researched industry trends and evaluated competitive products.
  • Made collateral to support various marketing campaigns and visually communicate concepts.
  • Enforced uniform style guide for project consistency across contributors.
  • Managed technological considerations to meet defined goals.
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Fostered highly communicative, collaborative team culture on visual product projects.
  • Preserved branding standards of assigned accounts.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Guided company reached first ever accomplishment of launching 40 new sites in one month and during pandemic.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.

Onboarding Specialist

  • Set and maintained expectations and goals for client's new website.
  • Set and maintained expectations and goals for client's new website
  • Guided clients through detailed story discovery
  • Identified key requirements needed to maintain branding and business strategy.
  • Analyzed, evaluated, and overcame program risks, and produce program reports for management and stakeholders.
  • Creation and presentation of digital marketing strategies. Including marketing department transition and onboarding.
09/2021 to Current
Digital Leads Conversion Director TNT Dental City, STATE,
  • Created new department focused on lead nurturing and conversions for dental practices.
  • Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
  • Utilized and organized Customer Service Management Software enabling Zapier and Call Tracking Metrics as well as email integration for tracking and communication of leads.
  • Cultivated strong client relationships and extended marketing services, driving $100,000's in additional revenue.
  • Set standards of proper tools for lead nurturing based on exceptional dental practice history.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Managed onboarding of new clients.
  • Served as Project Manager for new account creations.
  • Served as point of contact for either client or client internal account manager.
  • Created and maintained monthly reporting and invoicing.
  • Managed team for quality of service and scheduling.
09/2017 to 06/2019
Project Manager TNT Dental City, STATE,
  • Established and maintained exceptional client relationships for dentists, consultants and marketing professionals.
  • Successfully managed over 300 projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Drove team success through shared vision and recognition of quality performance.
  • Oversee multiple project teams, ensuring program goals are reached.
  • Presentation of digital websites to client and ensure that goals are met.
  • Client guidance for domain optimization, purchase and/or transfer.
  • Execute migration of emails to and from platforms as needed.
Education
Expected in 01/2006 to to
Registered Dental Assistant: Expanded Function Dental Assistant
Dallas College - Mesquite, Texas,
GPA:
Expected in 05/2001 to to
Licensed Massage Therapist: Sports Therapy
Hands On Therapy - Mesquite, TX
GPA:
Expected in 05/2000 to to
High School Diploma:
Community High School - Nevada, Texas,
GPA:

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Resume Overview

School Attended

  • Dallas College
  • Hands On Therapy
  • Community High School

Job Titles Held:

  • Digital Art Director | Onboarding Manager
  • Digital Leads Conversion Director
  • Project Manager

Degrees

  • Registered Dental Assistant
  • Licensed Massage Therapist
  • High School Diploma

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