LiveCareer-Resume

detail manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. I also specialize in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Skills
  • Special instructions understanding
  • Interior surfaces expertise
  • Team Building
  • Washing and waxing procedures
  • Training and mentoring
  • Relationship building and management
  • Order management
  • Team leadership and coaching
  • Team Leadership
  • Training and Development
  • Store Management
  • Goals and Performance
  • Hourly shift management
  • Database Management
  • Opening and closing procedures
  • Accurate money handling
  • Customer Response
  • Customer Relations
  • Strategic thinker
  • Financial operations management
  • Personnel development
Work History
Detail Manager, 05/2016 to 11/2019
Lazy Days RvPortland, OR,
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Managed team of [Number] personnel focused on providing expert detailing services to [Type] customers.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Tracked income, labor and expenses via [Software] spreadsheets, and generated weekly reports.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Effectively supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Optimized processes and supervised [Number] employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
Detail Manager, 05/2016 to 10/2019
Schumacher Auto GroupDelray Beach, FL,
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Managed team of [Number] personnel focused on providing expert detailing services to [Type] customers.
  • Effectively supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.
  • Tracked income, labor and expenses via [Software] spreadsheets, and generated weekly reports.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Optimized processes and supervised [Number] employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Directed training and retraining of employees to boost performance and enhance business results.
Detailing Manager, 06/2014 to 04/2016
CmcKnoxville, TN,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Optimized store displays and appearance via strategic merchandising.
  • Resolved customer service issues promptly.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Completed routine store inventories.
  • Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
  • Answered questions about store policies and addressed customer concerns.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Completed daily paperwork and computer entry of sales data as established by management.
Education
High School Diploma: , Expected in 05/1997
Columbia Central High School - Columbia, TN
GPA:

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Resume Overview

School Attended

  • Columbia Central High School

Job Titles Held:

  • Detail Manager
  • Detail Manager
  • Detailing Manager

Degrees

  • High School Diploma

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