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Dept Manager Freight Flow Resume Example

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DEPT MANAGER FREIGHT FLOW
Summary
I have over 25 yrs of customer service experience who specializes in quality service, customer retention, productivity and team management.
Highlights

  • Conflict resolution
  • Time management
  • Store opening and closing procedures
  • Reliable
  • Focused on customer satisfaction
  • Training and development
  • Inventory control procedures
  • Loss prevention
Accomplishments

Improved customer retention in 2009 by 6 % from the previous five years.

Fulfilled all supervisory duties when Store Manager was on vacation.

Experience
Dept Manager Freight FlowFeb 2013 to Oct 2015
The Tjx Companies, Inc. - Bridgeville , PA
  • Supervised material flow, storage and order fulfillment.
  • Selected products for specific routes according to pick sheets.
  • Unloaded, picked, staged and loaded products for shipping.
  • Oversaw warehousing and storage practices and housekeeping.
Assistance Store ManagerNov 2005 to Feb 2013
Lowes - City , STATE

  • Customer Service and complaints Special orders , New sales Safety and training of new Hires.
  • Resolved an average of 32 customer complaints per month regarding sales and service.
  • Generated monthly and annual sales reports.
  • Managed a regional sales staff of 120 members.
Department ManagerNov 2002 to Nov 2005
Lowes - City , STATE

Maintained accurate stock records and schedules.

Created and managed departmental budget of $3mil

Sold supplies, materials and products to installers and subcontractors..

Education
High School Diploma, General1984Pueblo High School - City, State, Prima
Skills

Account Management, Accounts Payable/Receivable, Budgeting, Client Relations, Creative Problem Solving, Credit , Customer Satisfaction, Expense Control, Multi-Task Management, Sales, Weekly Payroll

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Pueblo High School

Job Titles Held:

  • Dept Manager Freight Flow
  • Assistance Store Manager
  • Department Manager

Degrees

  • High School Diploma , General 1984

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