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Ambitious delivery professional with [Location]-area experience in both traditional and app-governed delivery roles. Well-organized and efficient worker with strong time management skills. Willing to take on any challenge to maximize customer satisfaction and build long-lasting relationships.
- Received Safety achievement award at Fedex Freight on several occasions.
- Order Fulfillment
- Inventory Management
- Dependability and Honesty
- Vehicle Safety and Maintenance
- Delivery and Shipment Records
- Traffic Laws and Regulations
- Route Planning
- Valid Driver's License
- Ability to Lift 50 Pounds
- Efficiency and Time Management
- Loading and Unloading
- Problem Solving
- Delivery Verification
- Attention to Detail
| - Basic Math Skills
- Commercial Driving Experience
- Freight Loading
- Bills of Lading
- Forklift Operation
- Reliable Vehicle
- Spanish Fluency
- Warehouse Operations
- Shipment Verification
- Safe Driver Training
- Liftgate Operation
- Order Picking and Processing
- Dispatch Collaboration
- Customer Retention
|
04/2010 to Current Delivery Truck Driver Rogers Group Inc – Madison, TN,
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Operated with safety and skill to avoid accidents and delays.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Tracked time spent on assignments each day for productivity reporting.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Redirected shipments en route in response to customer requests.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
10/2010 to 09/2012 Shipping and Receiving Associate Ace Mart – Plano, TX,
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
11/2009 to 02/2010 Customer Service Representative Martin Marietta – Gilman, IA,
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Assisted customers with setting appointments, special order requests, and arranging payment plans.
- Fielded customer questions regarding their bill, sales, current prices and upcoming company changes.
07/2007 to 09/2009 Warehouse Worker Central Garden And Pet – Commack, NY,
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Wrapped pallets in shrink wrap prior to loading.
- Measured dimensions of finished pieces for conformance to specifications.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Expected in 06/2006 High School Diploma:
Austin High School - El Paso, TX
GPA:
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