Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Ambitious delivery professional with [Location]-area experience in both traditional and app-governed delivery roles. Well-organized and efficient worker with strong time management skills. Willing to take on any challenge to maximize customer satisfaction and build long-lasting relationships.

  • Received Safety achievement award at Fedex Freight on several occasions.
  • Order Fulfillment
  • Inventory Management
  • Dependability and Honesty
  • Vehicle Safety and Maintenance
  • Delivery and Shipment Records
  • Traffic Laws and Regulations
  • Route Planning
  • Valid Driver's License
  • Ability to Lift 50 Pounds
  • Efficiency and Time Management
  • Loading and Unloading
  • Problem Solving
  • Delivery Verification
  • Attention to Detail
  • Basic Math Skills
  • Commercial Driving Experience
  • Freight Loading
  • Bills of Lading
  • Forklift Operation
  • Reliable Vehicle
  • Spanish Fluency
  • Warehouse Operations
  • Shipment Verification
  • Safe Driver Training
  • Liftgate Operation
  • Order Picking and Processing
  • Dispatch Collaboration
  • Customer Retention
Work History
04/2010 to Current
Delivery Truck Driver Rogers Group Inc Madison, TN,
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Delivered packages on time while developing new routes with concern for both safety and weather.
  • Tracked time spent on assignments each day for productivity reporting.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Redirected shipments en route in response to customer requests.
  • Organized all shipping paperwork and documented customer payments to keep records accurate and current.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
10/2010 to 09/2012
Shipping and Receiving Associate Ace Mart Plano, TX,
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
11/2009 to 02/2010
Customer Service Representative Martin Marietta Gilman, IA,
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Assisted customers with setting appointments, special order requests, and arranging payment plans.
  • Fielded customer questions regarding their bill, sales, current prices and upcoming company changes.
07/2007 to 09/2009
Warehouse Worker Central Garden And Pet Commack, NY,
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Wrapped pallets in shrink wrap prior to loading.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
Expected in 06/2006
High School Diploma:
Austin High School - El Paso, TX

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School Attended

  • Austin High School

Job Titles Held:

  • Delivery Truck Driver
  • Shipping and Receiving Associate
  • Customer Service Representative
  • Warehouse Worker


  • High School Diploma

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