Ambitious delivery professional with [Location]-area experience in both traditional and app-governed delivery roles. Well-organized and efficient worker with strong time management skills. Willing to take on any challenge to maximize customer satisfaction and build long-lasting relationships.
Accomplishments
Received Safety achievement award at Fedex Freight on several occasions.
Skills
Order Fulfillment
Inventory Management
Dependability and Honesty
Vehicle Safety and Maintenance
Delivery and Shipment Records
Traffic Laws and Regulations
Route Planning
Valid Driver's License
Ability to Lift 50 Pounds
Efficiency and Time Management
Loading and Unloading
Problem Solving
Delivery Verification
Attention to Detail
Basic Math Skills
Commercial Driving Experience
Freight Loading
Bills of Lading
Forklift Operation
Reliable Vehicle
Spanish Fluency
Warehouse Operations
Shipment Verification
Safe Driver Training
Liftgate Operation
Order Picking and Processing
Dispatch Collaboration
Customer Retention
Work History
04/2010 to Current
Delivery Truck DriverRogers Group Inc – Madison, TN,
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Operated with safety and skill to avoid accidents and delays.
Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Contacted dispatch to report delivery incidents and determine best methods for resolution.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Inspected vehicle before and after every trip and conducted minor repairs.
Delivered packages on time while developing new routes with concern for both safety and weather.
Tracked time spent on assignments each day for productivity reporting.
Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Redirected shipments en route in response to customer requests.
Organized all shipping paperwork and documented customer payments to keep records accurate and current.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
10/2010 to 09/2012
Shipping and Receiving AssociateAce Mart – Plano, TX,
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Processed required paperwork to expedite handling of shipped and received goods.
Inspected incoming and outgoing shipments to identify discrepancies with records.
11/2009 to 02/2010
Customer Service RepresentativeMartin Marietta – Gilman, IA,
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered constant flow of customer calls with minimal wait times.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Assisted customers with setting appointments, special order requests, and arranging payment plans.
Fielded customer questions regarding their bill, sales, current prices and upcoming company changes.
07/2007 to 09/2009
Warehouse WorkerCentral Garden And Pet – Commack, NY,
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Wrapped pallets in shrink wrap prior to loading.
Measured dimensions of finished pieces for conformance to specifications.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
Expected in 06/2006
High School Diploma: Austin High School - El Paso, TX GPA:
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