LiveCareer-Resume

Delivery Specialist resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Driven Insurance Sales Professional offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile, consistently achieving aggressive sales goals.

Skills
  • Efficiency and Time Management
  • Client Rapport-Building
  • Accurate Recordkeeping
  • Persuasive Negotiations
  • Claims Information Gathering
  • Form Completion and Submission and Workflow Processes
  • Insurance Policy Sales
  • Policy Feature Explanations
  • Insurance Customization
  • Billing Inquiries
  • Team and Production Goals
  • Insurance Eligibility
Work History
09/XXX0 to 04/XXX2 Delivery Specialist Asbury Automotive | Cumming, GA,


  • Overview of the technology in the new car to customer including but not limited to: Bluetooth pairing, Navigation, Subaru Starlink, Remote Engine Start, adjustment of settings to customizing their vehicle.
  • Explained all vehicle switches and controls
  • Reviewed recommended Maintenance Schedule with the customer
  • Applied new license plate on vehicle prior to temporary plate expiration date
  • Covered items the customer is confused or challenged by
  • Assisted the Sales Team in various duties
  • Performed a Service introduction for the customer
  • Completed paperwork using neat and legible handwriting
  • Reported customer's issues and complaints to management
01/2008 to 09/XXX0 Insurance Sales Producer Farmers Insurance Metro North District | Denver, CO,
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances
  • Developed client relationships through networking, direct referrals and lead databases.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Quoted and calculated premium rates for policies using various insurances company's software
  • Handled outbound, inbound, walk-in sales-related calls to qualify individuals interested in purchasing insurance coverage.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales
  • Established payment methods for clients to facilitate customer payments and issue receipts.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.
  • Conducted annual reviews of existing policies to update information.
  • Collected premiums on or before effective date of coverage.
  • Remained impartial in order to advise clients based on circumstances.
03/1994 to 01/2007 Insurance Sales Producer Farmers Insurance Metro North District | Denver, CO,
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Quoted and calculated premium rates for policies, using rate book, [Software] and calculator.
  • Handled approximately [Number] outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Conducted annual reviews of existing policies to update information.
  • Calculated premiums and established payment methods for sales.
  • Remained impartial in order to advise clients based on circumstances.
  • Identified and solicited sales prospects in agency databases.
  • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by [Number]%.
Education
Expected in 04/1997 P&C, Health License | Insurance Atlantic School of Insurance, Toms River, NJ, GPA:

Continuing Education every 2 years to present time.

Expected in 06/1989 High School Diploma | Toms River High School North, Toms River, NJ GPA:
Additional Information

Submitted and approved Homeowner applications to include but not limited:


Norfolk & Dedham ( Fitchburg Mutual )

Narragansett Bay

US Coastal

Spinnaker

United Property & Casualty

American Strategic

Farmers

Franklin Mutual

Plymouth Rock

Progressive

Lloyds of London

Scottsdale

Zurich


Submitted and approved Auto applications to include but not limited to:


Travelers

Plymouth Rock

Progressive

Mercury

Penn National












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Resume Overview

School Attended

  • Atlantic School of Insurance
  • Toms River High School North

Job Titles Held:

  • Delivery Specialist
  • Insurance Sales Producer
  • Insurance Sales Producer

Degrees

  • P&C, Health License
  • High School Diploma

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