LiveCareer-Resume

delivery service driver resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Service-oriented familiarity with logging daily activities, coordinating paperwork and collecting payment. Hardworking with five years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time evaluations of any withheld product. Detail-oriented self-starter and team player with safety-first approach to work performance.

Skills
  • Attention to Detail
  • Clean Driving Record
  • Customer Service
  • Problem-Solving
  • Verbal and Written Communication
  • Valid Driver's License
  • Communication and Interpersonal Skills
  • Efficiency and Time Management
  • Order Fulfillment
  • Dependability and Honesty
  • Ability to Lift 50 Pounds
  • Responsible Driver
  • Goods Transport
  • Teamwork and Collaboration
  • Forklift Operation
  • Product Promotion
  • Punctual and Reliable
  • Defensive Driving
  • Safe Driving Record
  • English Fluency
  • Stocking and Inventory
  • Dependable and Reliable
  • Payment Processing
  • Honest and Ethical
  • Sweeping and Mopping
  • Merchandise Packaging
  • Cash Handling
  • Product Scanning
  • Customer Transactions
  • Price Identification
  • Cooperative Attitude
  • Pricing and Markdowns
  • Product Location
  • Policies and Procedures
  • Cleaning and Sanitizing
  • Inventory Stocking
  • Fitting Room Oversight
  • Detail-Oriented
  • Cash Register Operations
  • Feedback Acceptance
  • Sales and Promotions
  • Merchandise Restocking
  • Product Knowledge
  • Money Management
  • Creative Thinking
  • Goal Setting and Achievement
  • Total Payment Calculation
  • Till Counting
  • Microsoft Office
  • Basic Mathematics
  • Coin and Currency Counting
  • Point of Sale Software
  • Reporting and Documentation
  • Adaptable and Flexible
  • Checkout Station Oversight
  • Incident Reporting
  • Materials Handling
  • Equipment Inspections
  • PPE Compliance
  • Palletizing
  • Critical Thinking
  • Time Management
  • Pallet Disassembly and Assembly
  • Production Support
  • Problem Anticipation and Resolution
  • POS Systems
  • Honest and Dependable
  • Reliable and Responsible
  • Cash Counting Machine Operations
  • ID Verification
  • Customer Assistance
  • Product Recommendations
  • Credit and Cash Transactions
  • Cash Management
  • Cash Register Operation
  • Liquor Regulations and Compliance
  • Quality Control
  • Food Safety Understanding
  • Data Entry
  • FDA Compliance
  • Warehouse Auditing
  • Team Building
  • Training & Development
  • Good Work Ethic
  • Basic Math
  • Friendly, Positive Attitude
  • PPE Use
  • Flexible Schedule
  • Computer Skills
  • Maintenance & Repair
  • Documentation and Recordkeeping
  • Sample Collection
  • Defect Removal
  • Manufacturing Enhancement
  • Inspection and Testing Reports
  • Rejected Materials Disposal
  • Sound Judgment
  • Operations Monitoring
  • Manual and Finger Dexterity
  • Instrument Calibration
  • Performance Monitoring
  • Decision Making
  • Good Manufacturing Practices
  • Quantity Verification
  • Presentation Skills
  • Word Processing
  • Safety Inspections
  • Safety Guidelines
  • Employee Training
Experience
Delivery Service Driver, 05/2023 - Current
Domino's Pizza Edmonds, WA,
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Utilized GPS systems to plan and determine most efficient routes.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Loaded vehicle and safely secured merchandise to prevent damage during transportation.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Inspected delivery vehicle for damage and maintained gas, oil and water levels.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Checked order invoices to determine the nature of load and presence of fragile materials.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded delivery vehicle safely and efficiently at delivery address.
  • Confirm the accurate delivery of all orders.
  • Contacted customers and headquarters prior to delivery to inform them of any changes in delivery times.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Conducted pre-inspections to keep delivery vehicle reliable and well-maintained.
  • Collected payments for deliveries.
  • Checked order invoice against delivery invoice to verify contents and identify any special handling requirements.
  • Reported mechanical or technical problems encountered with delivery to dispatch.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Reported delays or accidents to headquarters using telephone or text.
  • Improved delivery completion times while safely operating delivery vehicle.
  • Ensured that the deliveries are made on time, accurately, and in excellent condition.
  • Resolved any delivery issues, such as incorrect addresses or missing items.
  • Kept accurate records of deliveries and expenses.
Basic Technician - Withheld Evaluator, 05/2020 - 12/2022
Alta Equipment Group Inc. Lewiston, ME,
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Disassembled and repaired damaged sections and fabricated replacements.
  • Operated various diagnostic tools to determine repair plans.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
  • Used bolts, rivets and screws to fasten parts.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Managed workflow and productivity of lower-level technicians to keep projects on task.
  • Inspected and validated repairs before delivery.
  • Maintained equipment to safety standards to drive process integrity and data validity.
  • Utilized any required hand tools safely and according to company policy and JSA's.
  • Updated logs and job reports for completed and pending service calls at shift end.
  • Restored product condition using proven techniques.
  • Trained new employees on proper operation, maintenance, and safety of newly installed equipment.
  • Delivered on-the-job training to new hires and contractors.
  • Inspected in-process production by preforming visual inspections, confirming correct specifications, and communicating any abnormalities to production supervisor.
  • Kept equipment operating by following operating instructions, calibration requirements, and calling more qualified maintenance technicians for repairs when needed.
  • Updated job knowledge by participating in educational opportunities and learning from monthly safety topics.
  • Has documented visual inspection results by completing reports and summarizes re-worked product and waste amounts on controlled documents.
  • Worked safely to prevent on the job injuries by wearing personal protective equipment (PPE) at all times such as safety glasses, earplugs, and steel toe, gloves, safety goggles, and aprons as needed.
  • Used the ability to locate information on computer screens and performs information checks as necessary depending on the department being worked in to verify correct products, etc. are being used at the time of production.
  • Inspected products by confirming proper weight specifications, conducting visual inspections and reports rejected/unacceptable materials to supervision as needed.
  • Helped to train new employees by demonstrating job processes, answering questions and reporting trainees progress to the leadership.
  • Worked safety to prevent on the job injuries by reading Safety Data sheets and complying with all requirements for the handling of material at the time of production.
  • Used troubleshooting skills to discover work-related issues as necessary, made adjustments, and corrected the issue.
  • Suggested improvements in work methods and procedures by observing for repetitive problems. And if they are occurring communicate the problems to leadership.
  • Assisted with the changeover and turnaround of products as needed and followed proper procedures as outlined in company safety regulations.
  • Monitored the production process by observing for line jams, alarms, changes in temperature, pressure, water level, line speed, rotation speed, line screen, and data as well as fault codes.
  • Reacted as instructed and notified leadership of any issues with work as required.
  • Used hand and power tools to work safely with different types of batteries.
  • Dismantled, charged and sort forklift batteries for usage.
  • Emptied steel battery cases and fed cases to forklift or conveyor.
  • Monitored equipment to locate damaged or worn parts and report any malfunctions.
  • Inspected electrical wiring, connections, charging ports for any visible damage and reported any issues to the mechanic on duty.
  • Cleaned battery charging station and kept it clear of any oil spills, discharge, or debris.
  • Utilized speed gauges and thermometers to test equipment for overheating.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recorded each user and updated charts, graphs and schematics to keep track of system's operating characteristics.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
General Laborer, 10/2018 - 05/2020
Two Hawk Employment Services At Campbell's Soup City, STATE,
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Participated in company training sessions to improve skills and boost process knowledge.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Printed and applied shipping labels for boxes and packages according to product distribution instructions.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Understood and followed oral and written directions.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Read plans, instructions or specifications to determine work activities.
  • Lubricated and cleaned machinery and tools.
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Joined, wrapped, sealed and bedded pallets of various food products and materials.
  • Maintained good driving record and Forklift License.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maintained current forklift training and certification as required by company policies.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Inspected lifts before use to prevent damage to goods.
  • Transported material to correct locations and documented inventory changes.
  • Used handheld scanners for warehouse management system compliance.
  • Packaged, labeled and tagged goods before transfer.
  • Reported safety and quality issues to management.
  • Tied and secured loads to prevent shifting or damage to items.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Maintained warehouse appearance, keeping floors clean and clear.
  • Tracked materials moved for stocking purposes and to complete logs for management.
  • Squared stacked displayed materials for safe and orderly conditions.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Relocated goods from dock area to appropriate storage locations.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Scheduled or performed needed maintenance on equipment to promote longevity of use.
  • Signaled workers to discharge, dump or level materials.
  • Followed safe practices to mix and apply chemicals.
  • Followed daily instructions to promptly complete tasks.
Customer Services Representative (Soft-lines), 05/2017 - 04/2018
Variety Wholesalers Inc City, STATE,
  • Enhanced the experience of customers and drove up sales.
  • Provided courteous and proactive support to customers by accurately and efficiently completing sales transactions as needed.
  • Maintained a customer first attitude by consistently completing point-of-sales / checkout procedures.
  • Ensured the sales floor is ready all day.
  • Assisted with complete store resets.
  • Assisted with keeping the sales floor replenished and fully stocked.
  • Processed ad setups and plan-o-grams.
  • Stocked apparel, new freight receipts and assisted with maintaining pricing integrity.
  • Was responsible for selling, merchandising and checkout activities within Soft-lines department.
  • Supported the whole store as needed.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Answered phone calls and responded to questions and concerns.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Delivered concierge support for phone or in-person inquiries to drive customer satisfaction.
  • Used knowledge of services to recommend additional products and offerings to customers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Exchanged merchandise for customers and accepted returns.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained records related to sales for store management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Educated customers on special pricing opportunities and company offerings.
  • Utilized in-house systems and software to drive customer interaction and communication through service process.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Mentored new employees on procedures and policies to maximize team performance.
Gas Station Attendant, 04/2016 - 03/2017
Company Name City, State,
  • Collected payments for dispensed gas and tendered change or receipts to customers.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed gas and amenities payments.
  • Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Checked gas pumps for leaks or malfunctions and repaired faults.
  • Refilled outdoor window maintenance stations with cleaning supplies.
  • Cleaned parking areas, restrooms or equipment and removed trash.
  • Collected cash payments from customers or charged purchases to credit cards.
  • Answered customers' questions and addressed complaints in person and via phone.
  • Received stock and priced and shelved incoming goods.
  • Responded to questions about local area and company services.
  • Provided customers with information about local roads or highways.
  • Suggested and explained recommended services to meet customer needs and resolve specific issues.
  • Processed average of 130 transactions each day to keep workflows moving smoothly.
  • Cleaned windows using chemical solution and microfiber towel.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Monitored self-service gasoline pumps, helping customers with operation.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Trained new cashiers and supervised work during training period.
  • Counted and balanced cashier drawers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Greeted customers promptly and responded to questions.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Assisted customers by providing resolving complaints.
  • Offered customers carry-out service at completion of transaction.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Education and Training
High School Diploma: , Expected in 06/2014
-
Lumberton Senior High School - Lumberton, NC
GPA:
Status -
Associate of Arts: , Expected in
-
Robeson Community College - Lumberton, NC
GPA:
Status -
Certifications
  • Breastfeeding Peer Counselor Training - Acquired:

12/2019

  • Certified to provide education and guidance for families on basic breastfeeding issues.
  • Able to be an important part of the prenatal and postpartum education and support that new mothers receive.
  • Can connect with families through phone calls, text messages, emails, or in-person group meetings for support.
  • A crucial part of helping with the basics of breastfeeding and troubleshooting with moms about any issues they may have.
  • Has the ability to inform the mother when to turn over her issues to a healthcare team if they are out of the Breastfeeding Peer Counselors scope of practice.
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Resume Overview

School Attended

  • Lumberton Senior High School
  • Robeson Community College

Job Titles Held:

  • Delivery Service Driver
  • Basic Technician - Withheld Evaluator
  • General Laborer
  • Customer Services Representative (Soft-lines)
  • Gas Station Attendant

Degrees

  • High School Diploma
  • Associate of Arts

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