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delivery parts resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Ability to work independently and as a team player.

Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in organized recordkeeping and client relations.

Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

4 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Personable and dedicated Customer Service Representative with experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Hardworking with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.

Proactive individual with great organizational, responsable and honest skills. Energetic and responsible with years of experience working in fast-paced environments.

Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting.

Skills
  • Facilities maintenance
  • Manual dock chain pulling
  • Time management
  • Flexibility
  • Customer service
  • Warehouse Operations
  • Temperature tolerance
  • Planning and organization
  • Product identification
  • Inventory control procedures
  • Loading and unloading protocols
  • Fabrication
  • Equipment operation
  • Office equipment proficiency
  • Inventory control
  • Schedule mastery
  • High-energy attitude
  • Packing and scanning orders
Experience
12/2019 to 03/2020
Delivery Parts Greenheck Frankfort, KY,
  • Contacted customers prior to delivery to coordinate delivery times.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Managed intercompany material transfers across program repair facilities, and monitored through pick, inspect, pack and ship processes.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Implemented, maintained and verified compliance to various international quality standards and administered training on standards.
  • Developed, wrote and maintained detailed troubleshooting guide and knowledge base for use by other service desk staff and field service staff.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Earned good attendance record and built reputation for being on time and ready to work.
03/2019 to 11/2019
Logistics Assistant Culvers Restaurant Platte City, MO,
  • Oversaw return and exchange processes from customer to supplier.
  • Maintained compliance with import and export laws to maximize delivery efficiency.
  • Managed daily inventory counts to keep system accurate.
  • Designed quality assurance methods and detailed inspections for all completed products.
  • Weighed mixes accurately to decrease waste by minimizing excess and removed material.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Managed intercompany material transfers across program repair facilities, and monitored through pick, inspect, pack and ship processes.
  • Created agenda, materials and communications for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned good attendance record and built reputation for being on time and ready to work.
03/2018 to 03/2019
Customer Service and Truck Unloader Walmart City, STATE,
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Prepared, completed and processed customer account forms and database changes.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Mentored junior team members and managed employee relationships.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Promoted safety throughout workplace and reported potential hazards in timely fashion.
  • Opened containers, using steel cutters, crowbar, clawhammer, or other hand tools.
  • Unloaded parcels from truck with care to avoid damage.
  • Monitored pallet weights and truck capacity to adhere to standards.
01/2015 to 09/2018
Food Preparation McDonald's City, STATE,
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Re-stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Monitored UPC codes.
  • Calculated charges, issued table checks and collected payments from customers.
  • Analyzed costs and competitive retail strategy.
  • Complied with health and sanitation practices and procedures.
Education and Training
Expected in 11/2016 to to
GED:
Colegio Liceo La Paz - Ibague-Colombia,
GPA:

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Resume Overview

School Attended

  • Colegio Liceo La Paz

Job Titles Held:

  • Delivery Parts
  • Logistics Assistant
  • Customer Service and Truck Unloader
  • Food Preparation

Degrees

  • GED

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