Experienced Delivery Expert known for excellent customer service. Consistently meets on-time metrics with courtesy and professionalism. Accurately and efficiently resolves customer issues, with a track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Punctual and efficient customer service representative that brings dedicated demeanor to any job. Motivated to provide prompt, friendly and professional service at all times. Veteran with more than several years of experience providing customer satisfaction. Seasoned customer service professional competent in organization, communication and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in following regulations and procedures.
Dependable IT Help desk analyst and trainer with 1 year of helpdesk experience. Assist end-users with complex technical issues. Communicate complicated concepts clearly. Mentored new hires to assist end users and follow processes specifically outlined by the company.
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