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Delivery Expert Resume Example

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DELIVERY EXPERT
Professional Summary
  • Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.
  • Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work.
  • Customer service-driven team player good at connecting with people and fostering patron loyalty.
  • Competent Line cook bringing more than 3 years of food service and progressive leadership experience. Maintain budget controls and coverage needs to achieve business targets and provide high-quality Leadership support. Build relationships with patrons and employees by applying basic English skills.
  • Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
  • Talented student sous Chef adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Diligent Assistant deli manager possessing excellent cooking skills and strong knowledge of food safety.
  • Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need.
  • Talented Line Cook with 1 years of experience in fast paced environment. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Work History
Company Name- Delivery Expert
City, State11/2020 - Current
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Company Name- Line Cook
City, State08/2019 - 11/2020
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Maintained well-stocked stations with supplies for maximum productivity.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared estimated 49 orders simultaneously during peak rush hour periods with 95% accuracy rate, maximizing customer satisfaction and repeat business.
  • Communicated closely with Front of house to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Company Name- Deli Worker
City, State07/2017 - 02/2020
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Worked up to position of student sous chef within three years
  • Assigned differentiating duties every day and swiftly got them done
Skills
  • Food rotation
  • Portioning
  • Garnishing
  • Food Spoilage Prevention
  • Institutional and Batch Cooking
  • Ingredients Measuring
  • Kitchen sanitation
  • Supply Management
  • Frying
  • Food safety
  • Plating
  • Relationship development
  • Operational improvement
Education
Olympia Regional Learning AcademyCity
Timberline High SchoolCity, State
New Market Skills CenterCity06/2020High School Diploma
Certifications

Washington state food handlers card

High school diploma

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Resume Overview

School Attended

  • Olympia Regional Learning Academy
  • Timberline High School
  • New Market Skills Center

Job Titles Held:

  • Delivery Expert
  • Line Cook
  • Deli Worker

Degrees

  • High School Diploma

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