LiveCareer-Resume

delivery expert resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Experienced Delivery Expert known for excellent customer service. Consistently meets on-time metrics with courtesy and professionalism. Accurately and efficiently handles multiple orders per run. Punctual and efficient service brings dedicated demeanor to transportation jobs. Motivated to provide prompt, friendly and professional service at all times. Veteran with more than 2 years of experience providing timely delivery. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in customer regulations and procedures. Dependable Delivery person with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about new processes and main carrying restrictions. Professional Delivery Expert with impeccable driving record. Generates repeat orders with cheerful personality and positive attitude. Received 100% positive feedback rating from customers. Service-oriented individual with 10+ years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of customer service and money handling with established processes and procedures. Ambitious, career-focused job seeker, anxious to obtain an entry-level opportunity to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Attentive driver with strong knowledge of local routes and traffic patterns. Monitors road conditions and construction areas to maintain schedule adherence.

Skills
  • Liftgate Operation
  • Heavy Lifting
  • GPS Navigation
  • Route Planning
  • GPS Use
  • Data Management
  • Planning & Organizing
  • Good Work Ethic
  • Training & Development
  • Team Building
  • People Skills
  • Organizational Skills
  • Maintenance & Repair
  • Basic Math
  • Active Listening
  • Critical Thinking
  • Customer Service
  • Friendly, Positive Attitude
  • PPE Use
  • Computer Skills
  • Problem Resolution
  • Conflict Resolution
  • Relationship Building
  • Reliable & Trustworthy
  • Supervision & Leadership
Experience
Delivery Expert, 03/2021 to Current
Domino'sLeague City, TX,
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Planned delivery routes based on road and traffic conditions.
  • Sorted packages for delivery by arranging in delivery sequence.
  • Upheld company's standards in regard to uniform, grooming and appearance.
  • Followed company and legal requirements for deliveries, money handling and transportation.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Monitored delivery trips through log system using [Software].
  • Logged packaging activities and filed reports in company databases.
  • Demonstrated proficiency to operate global positioning system software
  • Interacted with customers on phone and in-person.
  • Promoted exemplary service to customers by keeping deliveries on time and undamaged.
  • Directed and balanced loads to reduce on-road incidents.
  • Recorded daily vehicle mileage and fuel usage.
  • Requested signatures or followed touch-free delivery procedures.
  • Inspected vehicle daily and reported issues to schedule maintenance and repairs.
  • Inspected orders before and after delivery to guarantee customer satisfaction.
  • Checked delivery paperwork against loads, issued receipts and updated logs.
  • Collected payments in cash, check and credit card.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered orders to customers quickly.
  • Verified each delivery order with information on ticket.
  • Notified customers of delays to decrease calls to support.
  • Navigated route to customer locations using GPS maps.
  • Obtained signatures from delivery recipients.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
PCA, 09/2019 to Current
Edgewood SummitCharleston, WV,
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Assisted with patient admissions, discharges and transfers.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Kept instruments and equipment clean and sanitized.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Cashier, 08/2017 to 09/2019
Seminole GamingHollywood, FL,
  • Used suggestive selling techniques to promote add-on sales.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Discounted purchases by scanning and redeeming coupons.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed refunds for worn, damaged and broken merchandise.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped with purchases and signed customers up for rewards program.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
Plumber/Pipefitter Apprentice, 09/2015 to 04/2018
UA Local 773City, STATE,
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Used power tools to create assemblies and sub-assemblies.
  • Assisted with troubleshooting and used alternative methods in emergency situations.
  • Followed relevant codes, regulations and safety techniques.
  • Tested piping systems with water and air pressure to maintain balance and accuracy.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Identified and located required tools prior to starting each project.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Located and repaired leaks in water supply lines.
  • Studied building plans and other materials to determine work aids required and proper installation sequences.
  • Recommended measures to improve maintenance methods and equipment performance.
  • Cut and fit pipes to established measurements.
  • Completed walk-throughs of completed systems to verify code adherence.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
Education and Training
High School Diploma: , Expected in 06/2011 to Warrensburg Junior-Senior High School - Warrensburg, NY
GPA:
Certificate of Completion: Criminal Justice, Expected in 06/2011 to Wswhe Boces - Hudson Falls, NY,
GPA:

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Resume Overview

School Attended

  • Warrensburg Junior-Senior High School
  • Wswhe Boces

Job Titles Held:

  • Delivery Expert
  • PCA
  • Cashier
  • Plumber/Pipefitter Apprentice

Degrees

  • High School Diploma
  • Certificate of Completion

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